Software Engineer II, Developer Experience
Toast · Remote, US
About this role
**Software Engineer II — Developer Experience** **Location(s):** US (remote), Boston (hybrid), New York (hybrid), San Francisco (hybrid) --- ## About Toast Toast creates technology to help restaurants and local businesses succeed in a digital world—helping business owners operate, increase sales, engage customers, and keep employees happy. Developer Experience builds the tools, platforms, and workflows that hundreds of Toast engineers rely on every day, increasingly leveraging AI to improve the inner-loop of development. --- ## Responsibilities - Maintain and grow local development tools that accelerate engineers in the inner-loop of development. - Contribute to internal development platform components like service templates and the developer portal. - Identify and fix bottlenecks in the developer workflow (e.g., slow local builds, flaky tests, painful setup steps) and use data to measure impact. - Maintain and expand testing frameworks and core libraries used for developing web services. - Help integrate and roll out AI-assisted development tools, and support engineers in adopting them effectively. - Partner with product engineering teams to understand pain points, gather feedback, and turn it into platform improvements. - Operate the services you own in production (monitoring, on-call participation, and incident follow-up). - Write clear documentation and participate in design and code reviews. --- ## Requirements - 2+ years of professional software engineering experience shipping production software. - Proficiency in at least one general-purpose language (e.g., Kotlin, Java, Go, TypeScript). - Experience building and maintaining core libraries and developer tooling. - Working knowledge of containers and cloud infrastructure (e.g., Docker, AWS). - Strong testing fundamentals and ability to write maintainable, well-tested code. - Comfort debugging across the stack and working in unfamiliar codebases. - Empathy for fellow engineers and ability to explain technical tradeoffs clearly. --- ## What will help you stand out - Experience with the Backstage Developer Portal. - Familiarity with AI-augmented development workflows/tools (e.g., Claude Code, Codex, Cursor, or similar). - Experience managing 3rd-party tools (e.g., LaunchDarkly, Wiremock Cloud, Postman). - Contributions to internal or open-source developer tools, CLIs, or IDE plugins. - Experience instrumenting developer metrics (e.g., DORA, build/test analytics) or observability tools like Datadog. --- ## AI at Toast (Hiring note) Toast uses AI tools to support recruiters and interviewers (e.g., note-taking, summarization, and interview documentation). All hiring decisions are made by people. You’ll be asked to complete interviews/assessments without real-time AI tools, recording, or transcription bots unless told otherwise. Learn more: https://careers.toasttab.com/ai-in-hiring --- ## Hybrid working Toast embraces a hybrid model that supports in-person collaboration while valuing individual needs. Learn more by region: https://careers.toasttab.com/locations-toast --- **Apply today!** Toast is committed to an accessible and inclusive hiring process. If you need accommodations, contact: candidateaccommodations@toasttab.com
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