HTM Enterprise Systems Analyst
UT Southwestern Medical · Texas-Dallas-5323 Harry Hines Blvd
About this role
**HTM Enterprise Systems Analyst** **Why UT Southwestern?** With over 75 years of excellence in Dallas–Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, they invest in employees with opportunities for career growth and a highly competitive benefits package. **Job Summary** Responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems, including ongoing production maintenance and troubleshooting. Supports planning, design, development, build, and/or configuration of supported applications/systems; leads and/or coordinates conversions, application/system testing, and documentation of system procedures. Provides go-live support and serves as the primary point of contact for ongoing production maintenance/support and troubleshooting. Participates in on-call/after-hours support as defined within the group. Serves as Lead or Project Manager for small to medium projects. **Benefits (Highlights)** - PPO medical plan (available day one at no cost for full-time employee-only coverage) - 100% coverage for preventive healthcare (no copay) - Paid Time Off (available day one) - Retirement Programs through the Teacher Retirement System of Texas (TRS) - Paid Parental Leave Benefit - Wellness programs - Tuition Reimbursement - Public Service Loan Forgiveness (PSLF) Qualified Employer **Experience & Education (Required)** - Bachelor’s Degree **or** equivalent experience - 2 years of relevant work experience - Previous project management experience - All training and testing applicable to the role must be successfully completed and passed within 90 days of employment **Job Duties** - **Implementation:** Evaluate project requests, conduct current-state assessments, gather requirements, define future-state design, and support application build activities. Lead implementation teams across planning, design, development, unit/application/integrated testing, and deployment. Contribute to training curriculum/program, post-implementation documentation, and production support services. Ensure designs support corporate policies and applicable federal legislation. - **Project Management:** Create detailed project plans; adhere to schedules/timelines; deliver on time and within budget. Identify and escalate issues to appropriate governing groups. Facilitate change request processes, prepare and present documentation, and provide weekly status updates. - **Maintenance, Support & Troubleshooting:** Monitor/resolve heat tickets as assigned. Coordinate repairs and version upgrades with customer departments and IT. Develop and maintain system procedure documentation. - **Administrative:** Attend meetings with vendors, leadership, and other stakeholders as needed. - **Production Support & Maintenance:** Provide on-call support; ensure integrity, integration, and stability of production systems. Formulate system scope/objectives for complex designs. Interface with maintenance/support teams and coordinate documentation for hardware/software support and upgrades (e.g., servers, SQL, Citrix, VMware, desktop, network, telecom, SAN storage, internet applications, remote users). Troubleshoot application/process/technical issues, coordinate resources until resolution, and complete documentation. Support training for IR staff and end-users as needed. Communicate scheduled/unscheduled downtimes and vendor/staff updates to
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.