GTM AI Engineer (Automation & AI)
New Relic · Arlington, Virginia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Chicago, Illinois, USA; Cleveland, Ohio, USA; Dallas, Texas, USA; Denver, Colorado, USA; Detroit, Michigan, USA; Kansas City, Missouri, USA; Newark, New Jersey, USA; Orlando, Florida, USA; Philadelphia, Pennsylvania, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; Salt Lake City, Utah, USA
About this role
**GTM AI Engineer (Automation & AI)** **About the role** Join New Relic’s mission to shape the future of observability. As a GTM AI Engineer, you’ll contribute to the **“Revenue Velocity”** engine—building AI-powered infrastructure that turns product signals into automated sales actions and helps Sales (SLG), Expansion, and PLG teams focus on high-value selling. **What you’ll do** - **Systems & Automations:** Help build and maintain systems for opportunity management, sales handoffs, forecasting, and post-sales workflows. - **Process Optimization:** Identify gaps and solve edge cases to keep the funnel running smoothly—from first meeting to renewal. - **AI-Native Automation:** Deploy automations for **next-best actions**, timely follow-ups, and improved deal velocity using **Clay, Boomi, Claude, and Gemini**. - **Data Hygiene & Enrichment:** Run routine data hygiene/enrichment workflows across CRM records to ensure accuracy and completeness. - **Workflow Testing & Monitoring:** Test, monitor, and troubleshoot GTM automation workflows to catch edge cases and reduce operational drag. - **Cross-Functional Collaboration:** Partner with Sales, Accounts, and Marketing to translate operational needs into technical solutions. - **Stack Evolution:** Connect disparate GTM tools into a cohesive stack and continuously improve it as you scale. - **Execution:** Turn high-level GTM goals into reliable, scalable workflows—balancing speed with quality. **This role requires** - **2+ years** experience in GTM systems, revenue operations, or sales architecture at a fast-moving company. - Experience building/supporting systems for **sales pipelines, post-sale processes, and customer lifecycle ops**. - Hands-on experience building basic automations using **webhooks, APIs, or low-code platforms**. - Proven experience designing/executing **marketing campaigns, personalized outreach, and lead nurturing**. - Enjoys working with both technical and non-technical teams to turn operational problems into clean system design. - Strong analytical problem-solving, curiosity, and hands-on experimentation. - Familiarity with modern GTM platforms including **Salesforce, HubSpot, Salesloft, Marketo, Clay**. - Proficiency in analytics and **SQL** to derive insights. - Experience maintaining data integrity via **validation, deduplication, and list hygiene**. - Passion for applying **AI** to automate and enhance customer and sales workflows. **Bonus points if you have** - Hands-on experience designing **AI-native products** (e.g., MCP server, agentic workflows, autonomous systems, AI confidence visualization, human-in-the-loop, building user trust). - **1+ year** experience with iPaaS tools such as **Boomi, Workato, Zapier, Celigo, n8n, Gong**. - Experience with **observability, incident response, or developer-facing infrastructure products**. **Notes** - **Visa sponsorship is not available** for this position. - **Remote** role (per listing): #LI-REMOTE, #LI-JH1. **Estimated base pay range** - **$95,000 – $119,000 USD** (eligible for a corporate bonus plan; varies by location and experience). **Benefits (high level)** Healthcare (medical/dental/vision), parental leave, mental health benefits, 401(k) + match, flex time-off, paid holidays, volunteer time-off, and other competitive benefits. **Hiring process / compliance** - Identity and work eligibility verification required. - Criminal background check required. - New Relic does not accept unsolicited headhunter/agency
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