Engineering Manager - Infrastructure
BitGo · New York, United States
About this role
**BitGo — Engineering Manager (Infrastructure)** BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. > **Onsite requirement:** This role is full-time onsite at our **New York City or Toronto** office. You’ll also participate in an **on-call rotation covering 8:00am–4:00pm ET**. This is a **player-coach** role: you’ll lead a small team of infrastructure engineers while staying hands-on in the engineering work itself. **What you’ll do** **Lead the team** - Lead and develop a small team of infrastructure engineers through regular 1:1s, coaching, feedback, and career development - Help shape a team culture of open communication, craftsmanship, and ownership - Take direct responsibility for the quality and delivery of the team’s work - Participate in hiring and growing the team - Protect the team’s focus by triaging incoming requests and unplanned work so engineers can stay on roadmap priorities **Stay hands-on** - Be an extra set of hands on your team’s projects: pair on hard problems, unblock work, review designs and code, and pick up pieces of larger efforts - Own and deliver smaller infrastructure initiatives end to end - Participate in the on-call rotation (8:00am–4:00pm ET), act as a technical leader during production incidents, and drive postmortems and follow-up work - Champion Infrastructure as Code, automation, and engineering best practices **Shape the roadmap** - Partner with the Head of Infrastructure to build, shape, and execute the infrastructure roadmap - Translate long-term goals into concrete, shippable milestones; plan, estimate, and make tradeoffs with your team - Own and be accountable for KPIs covering reliability, resiliency, and uptime of critical services - Collaborate with engineering, security, and product teams to identify infrastructure requirements, risks, and opportunities (including cloud cost optimization) - Facilitate thorough documentation and knowledge sharing **What we’re looking for** **Required** - 6+ years of experience in DevOps, SRE, or infrastructure engineering building and operating complex, high-stakes production systems - 2+ years leading a team of engineers (people leadership responsibilities such as 1:1s, feedback, and performance conversations) - Proven ability to balance hands-on technical work with team leadership - Extensive experience securing, scaling, and operating **Kubernetes in production** (e.g., ArgoCD, GitOps, Grafana) and advanced **Terraform** - Hands-on experience with a major public cloud provider (primarily **AWS**, but skills transfer across clouds) - Strong Linux systems administration skills and networking fundamentals (VPCs, security groups, load balancers, CNI plugins, network policy management) - Proficiency in at least one high-level programming language (preferably **Go**) with strong bash scripting - Operational experience with relational and NoSQL databases - Experience with **GitHub Actions** and CI/CD pipelines - Experience participating in and organizing on-call rotations and leading incident response - Strong project management skills and cross-team collaboration - Excellent written and verbal communication skills **Preferred** - Security operations experience (vulnerability management, security monitoring, i
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