Technical Lead - Infrastructure
BitGo · New York, United States
About this role
**BitGo — Technical Lead, Infrastructure** *This role requires being full-time onsite at our New York City or Toronto office.* You’ll participate in an on-call rotation covering **8:00am–4:00pm ET**. This is a **player-coach** role: you’ll lead a small team of infrastructure engineers while staying hands-on in the engineering work itself. Expect roughly **60% hands-on engineering** and **40% leading the team**. --- ## What you’ll do ### Lead the team - Lead and develop a small team of infrastructure engineers through regular **1:1s**, coaching, feedback, and career development - Help shape a team culture of **open communication**, **craftsmanship**, and **ownership** - Take direct responsibility for the **quality** and **delivery** of the team’s work - Participate in **hiring** and growing the team - Protect the team’s focus by **triaging incoming requests** and unplanned work so engineers can stay on roadmap priorities ### Stay hands-on - Be an extra set of hands on your team’s projects: pair on hard problems, unblock work, review designs and code, and pick up pieces of larger efforts to move faster - Own and deliver smaller infrastructure initiatives **end to end** - Participate in the team’s on-call rotation (**8:00am–4:00pm ET**), act as a technical leader during production incidents, and drive **postmortems** and follow-up work - Champion **Infrastructure as Code**, automation, and engineering best practices—leading by example ### Shape the roadmap - Partner with the Head of Infrastructure to build, shape, and execute the infrastructure roadmap - Translate long-term goals into concrete, shippable milestones; plan, estimate, and make tradeoffs with your team - Own and be accountable for **KPIs** covering reliability, resiliency, and uptime of critical services - Collaborate with engineering, security, and product teams to identify infrastructure requirements, risks, and opportunities (including **cloud cost optimization**) - Facilitate thorough documentation and knowledge sharing --- ## What we’re looking for We value **open communication**, **transparency**, **ownership**, and **high craftsmanship**. ### Required - **6+ years** experience in DevOps, SRE, or infrastructure engineering building and operating complex, high-stakes production systems - **2+ years** leading a team of engineers (people leadership responsibilities such as 1:1s, feedback, and performance conversations) - Proven ability to balance hands-on technical work with team leadership - Extensive experience securing, scaling, and operating **Kubernetes in production** with tooling such as **ArgoCD**, **GitOps**, **Grafana**, and advanced **Terraform** - Hands-on experience with a major public cloud provider (primarily **AWS**; skills transfer across clouds) - Strong **Linux** systems administration skills and networking fundamentals (VPCs, security groups, load balancers, CNI plugins, network policy management) - Proficiency in at least one high-level programming language (preferably **Go**) with strong **bash** scripting - Operational experience with relational and NoSQL databases - Experience with **GitHub Actions** and **CI/CD** pipelines - Experience participating in and organizing on-call rotations and leading incident response - Strong project management skills and cross-team collaboration - Excellent written and verbal communication ### Preferred - Security operations experience (vulnerability management, security monitoring, incident response) - Ex
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