Senior Manager, Production & Fleet Operations
Cerebras · Sunnyvale, CA
About this role
## About Cerebras Cerebras Systems builds the world’s largest AI chip—an architecture designed to deliver industry-leading training and inference speeds (reported as **10x+ faster than GPU-based hyperscale cloud inference**). Cerebras works with leading model labs, global enterprises, and AI-native startups, including a recent multi-year partnership with OpenAI to deploy **750MW** of scale. --- ## The Role Cerebras is building and operating advanced AI infrastructure. As the infrastructure footprint expands across **cloud, colocation facilities, and customer environments**, the team needs a scalable operating model with continuous visibility into production infrastructure—so issues can be **identified, prioritized, and resolved quickly**. You will lead the **day-to-day operational management** of Cerebras-managed production infrastructure, reporting to the **Director of Central Operations**. You’ll establish and operate mechanisms to understand **fleet health**, coordinate **production response**, manage **maintenance and repair**, and ensure infrastructure is **safely and efficiently returned to service** after failures. You’ll work closely with: **SiteOps/DC Ops, Reliability & Incident Management, Service Ops & Enablement, Global Service Logistics & Inventory, Build & Deploy, and Engineering**. --- ## Mission Operate the Cerebras production fleet **safely, reliably, and consistently**—providing: - Continuous visibility into infrastructure health - Rapid restoration when failures occur - An increasingly standardized and automated operating model as the fleet scales --- ## Responsibilities ### 1) Own Production Fleet Operations - Own the day-to-day operational health of Cerebras-managed production infrastructure - Establish consistent operational processes across clusters, sites, and operating environments - Maintain clear visibility into production state, degradation, outages, maintenance, and infrastructure availability - Establish fleet monitoring, alert response, triage, escalation, and restoration processes - Develop appropriate **24x7 operational coverage** as fleet requirements evolve - Establish clear ownership of production issues from detection through restoration ### 2) Build the Fleet Operations Capability - Develop and mature the **Fleet Operations / NOC** capability - Establish standards for monitoring, telemetry, alerting, dashboards, and fleet-health reporting - Develop shift, handoff, escalation, and on-call operating procedures - Ensure operators have the tooling, runbooks, procedures, and access required to safely operate production infrastructure - Partner with Service Ops & Enablement to develop operator competency and training requirements - Drive standardization across geographically distributed infrastructure ### 3) Coordinate Physical Intervention - Determine when physical intervention is required - Dispatch and prioritize SiteOps/DC Ops activities based on production impact - Provide clear diagnostic information and execution procedures - Coordinate troubleshooting between centralized Operations and (additional teams as needed)
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