Incident Handler
Harvey · San Francisco
About this role
## Incident Handler — Harvey ### Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point—strong product-market fit, world-class investor support, and rapid scaling. Our team moves fast, takes ownership, and is deeply committed to our mission. **Values:** Decisiveness, Simplicity, and Job’s Not Finished. --- ### Role Overview Harvey’s products sit at the intersection of frontier AI, sensitive customer data, and critical business workflows. Customers trust us to protect their information in an always-accelerating threat ecosystem—**and security is how we earn and keep that trust**. We’re hiring an **experienced Incident Response Handler** to drive and ultimately lead incident response for security events. You’ll: - **Command incidents** - **Coordinate containment** - Ensure **real fixes are implemented** to prevent recurrence You’ll join a small, highly technical security team early in standing up a dedicated **Detection & Response** function, with real latitude to define how Harvey does incident response for years to come. This is an **individual contributor** role for someone who has operated in mature security organizations and wants to help define incident response at one of the most important AI companies in the world. --- ### What You’ll Do - Build strong relationships with key employees across the organization - Participate in security incidents, leading investigations across: - Cloud infrastructure - Identity systems - Corporate environments - AI platforms - Use, maintain, and contribute to an internally developed **agentic SOC**, fine-tuned to Harvey’s threat environment - Work cross-functionally across technical and operational orgs to ensure the right PRs ship and best policies are enforced - Contribute to Harvey’s **Detection & Response roadmap**, including: - Metrics and SLAs - Threat modeling - Tabletop exercises for critical business risks - Ensure incident follow-ups are meaningfully closed - Mentor engineers and incident responders, build playbooks and operational standards, and raise the security bar across the company --- ### What You Have - **3+ years** of experience in Incident Response, Detection & Response, Security Operations, Threat Detection, or related security engineering disciplines - Experience participating in investigations and response efforts for… *(Additional requirements were cut off in the provided description.)*
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