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Systems/Network Administrator Lead

Nationwide IT Services ยท North Chicago, IL

onsitelead$140,000โ€“$175,000Posted Date not suppliedActive DirectoryWindowsLinuxIPv4IPv6VMwareSQLCisco

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**Systems/Network Administrator Lead** **Location:** North Chicago, IL **Schedule:** Full Time **Experience:** Experienced **Compensation:** Annual Base Salary **$140,000 โ€“ $175,000** --- ## Overview The Systems/Network Administrator Lead directs systems/network operations and maintenance for the **United States Military Entrance Processing Command (USMEPCOM)** under **ENLIST**. The Lead ensures enterprise operations meet defined **service levels** and **security requirements**, and leads the **Outage Response Team (ORT)** for outage recovery, **COOP**, and **disaster recovery**. --- ## Key Responsibilities - **Plan, organize, and lead** contractor teams performing systems/network operations and maintenance across the USMEPCOM enterprise. - **Monitor service levels** and operational performance. - Coordinate administration of: - Servers, operating systems, storage - Enterprise virtualization and cloud platforms - Networks, **Active Directory**, and related enterprise services - Lead technical planning, engineering integration, interface analysis, and hardware/software testing; validate configurations and interoperability with legacy platforms. - Apply **RMF** security principles, including: - Secure configurations and **STIG** implementation - Vulnerability remediation, patching, access controls, and change management - Direct **ORT 24/7/365** monitoring, outage triage, diagnosis, mitigation, and restoration. - Organize coverage to provide **on-site response within 60 minutes** of an identified outage. - Serve as the **primary outage-resolution contact**; coordinate with Government personnel, agencies, vendors, service providers, and subcontractors. - Provide **status updates every hour or less** during active **SEV 1/SEV 2** outages; coordinate stakeholder messaging with the Service Desk Branch Chief. - Document outage actions, timelines, communications, root causes, and corrective measures; deliver **written incident reports within 5 calendar days** after resolution. - Maintain and update the **Incident Response Plan** (review quarterly), response procedures, and ORT readiness. - Coordinate **COOP exercises**, activation support, backup testing, and recovery. - Maintain network diagrams, configuration/asset records, operating procedures, and service-status inputs; support knowledge transfer, technical training, kick-off activities, and quarterly Program Management Reviews. --- ## Minimum Qualifications - Certifications as required by **DoDM 8140.03** (Cyberspace Workforce Qualification and Management Program). - **ITIL v4 Practice Manager** certification, **ITIL v4 Foundation**, or better. - At least **3 years** (within the past 5 years) with **IPv4 or IPv6** protocol stacks. - **Secret security clearance**. --- ## Preferred Qualifications (Examples) - 5+ years (within the past 10 years) managing enterprise IT teams across geographically separated locations (O&M of physical/virtual servers; Windows & UNIX/Linux; databases such as Microsoft SQL; collaboration tools like SharePoint; VMware/ESXi; scripting; SANs; enterprise computer security). - 1+ year (within the past 10 years) leading network personnel and coordinating outage response procedures. - 5+ years (within the past 10 years) with cloud-based solutions and/or virtual desktop enterprise environments. - 5+ years (within the past 10 years) in network/system administration including outage response and incident management. - 1+ year (within the past 10 yea

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