Manager, SAP GTM Solutions
Lucid Motors · Newark, CA
About this role
**About Lucid** At Lucid, we’re creating exceptional mobility experiences through innovation—built on Lucid’s proprietary technology and software-defined vehicle architecture. Our “Compromise Nothing™” approach means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. **Role: Manager, SAP Go-to-Market (GTM) Solutions** The Manager, SAP Go-to-Market (GTM) Solutions leads the strategy, design, delivery, and ongoing optimization of SAP-enabled capabilities supporting end-to-end Order-to-Cash, Sales, Service, and related customer processes. You’ll manage and develop a team of SAP functional professionals, establish solution and delivery standards, and partner with leaders across Sales Operations, Customer Service, Field Service, Logistics, Finance, Engineering, and Supply Chain. **Primary Responsibilities** **Solution Strategy, Architecture & Team Leadership** - Lead, coach, and develop a team of SAP functional leads and analysts for GTM capabilities across Order-to-Cash, Sales, Service, and adjacent processes. - Own the SAP GTM solution roadmap and translate business strategy, operational priorities, and regulatory needs into sequenced initiatives and measurable outcomes. - Establish architecture and design governance for SAP S/4HANA covering sales orders, deliveries, pricing, credit management, billing, service contracts, warranty, field service, repairs, and related master data. - Partner cross-functionally to align requirements, resolve trade-offs, and secure timely decisions. - Ensure scalable integration and data orchestration across SAP and connected platforms (e.g., Salesforce, CPQ, DMS, MES, PLM, SAP CPI, Workato). - Define functional standards, design principles, documentation expectations, and reusable solution patterns. **Delivery & Execution** - Own end-to-end delivery of the SAP GTM portfolio (scope, roadmap, budget, resourcing, dependencies, risks, quality, and business outcomes). - Lead solution design and configuration across SAP S/4HANA SD and related modules, aligned to enterprise architecture, security, compliance, and supportability. - Coordinate functional leads, architects, developers, integration teams, data/testing teams, and business process owners. - Oversee functional specifications and delivery of RICEFW objects, integrations, conversions, workflows, and Fiori experiences. - Establish delivery governance, status reporting, decision forums, release readiness criteria, and escalation paths. - Manage implementation partners and vendors, including capacity planning, quality, financial performance, and knowledge transfer. - Own testing strategy, UAT, cutover readiness, data migration oversight, deployment, hypercare, and transition to steady-state support. - Define and monitor service levels, operational metrics, controls, and support processes. **Optimization & Modernization** - Build a continuous-improvement roadmap using SAP Fiori, workflow automation, analytics, and emerging capabilities. - Use metrics to identify bottlenecks, control gaps, recurring support issues, and improvement opportunities across quote-to-cash, sales, service, warranty, and parts lifecycles. - Partner with business leaders on value cases, adoption plans, success measures, and benefit realization. - Shape S/4HANA upgrade, cloud, and RISE with SAP plans while balancing innovation, technical debt, continuity, cost, and readiness. - Stay current on SAP product direction and GTM technol
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