Manager, Enterprise Technology
Saronic Technologies · Austin, TX
About this role
**Saronic Technologies — Manager, Enterprise Technology (Enterprise Applications)** Saronic Technologies is revolutionizing autonomy at sea by building state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. We’re seeking an experienced **Manager, Enterprise Technology — Enterprise Applications** to help build, implement, and scale the technology platforms that support our rapidly growing business. This is a **hands-on technology leadership** role responsible for implementing and managing a broad portfolio of **enterprise SaaS and self-hosted applications**. You’ll take platforms from **requirements and evaluation** through **implementation, integration, adoption, support, and ongoing lifecycle management**. --- ## Responsibilities - Lead the implementation, administration, and lifecycle management of enterprise **SaaS and self-hosted** applications. - Own assigned enterprise platforms from **evaluation and implementation** through **integration, adoption, support, upgrades, optimization, and retirement**. - Lead implementation and continuous improvement of **ITSM capabilities**, including service catalog, incident, request, problem, change, knowledge, asset/configuration management, SLAs, workflows, and automation. - Lead and support enterprise application implementations across **engineering, manufacturing, operations, workplace, finance, people**, and other business functions. - Partner with business and technical stakeholders to translate requirements into **system designs, configurations, workflows, and implementation plans**. - Evaluate new technologies: technical assessments, proofs of concept, **build-vs-buy**, and vendor selection. - Manage cloud/SaaS and self-hosted applications with IT, Cybersecurity, infrastructure, and vendors (hosting, environments, upgrades, access, security, availability, support). - Partner with technical teams on **APIs, integrations, SSO, identity/access management, data flows, middleware, and workflow automation**. - Establish scalable processes for software intake, ownership, licensing, renewals, utilization, upgrades, support, and retirement. - Manage software vendors, implementation partners, consultants, licensing, contracts, and technical escalations. - Establish platform roadmaps, release/change processes, documentation, governance, monitoring, and operational standards. - Identify opportunities to consolidate applications, automate manual processes, improve employee experience, and reduce unnecessary software spend. - Manage and develop technical resources responsible for enterprise platforms and application delivery. - Take ownership of issues and projects and drive them to resolution quickly—even when requirements are incomplete or priorities change. --- ## Qualifications - **8+ years** of experience across enterprise applications, enterprise technology, business systems, ITSM, or related areas. - Demonstrated experience implementing and managing **multiple enterprise applications** (not just one platform). - Experience taking enterprise software through the full lifecycle: **requirements, evaluation, architecture, implementation, integration, rollout, support, upgrades, and optimization**. - Experience implementing an ITSM platform such as **ServiceNow, Jira Service Management, or similar**, including designing workflows and service-management processes. - Experience managing enterprise SaaS applications across multiple business functi
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