Engineering Manager, Payments (AirCover Insurance Platform)
Airbnb · Remote - USA
About this role
**Airbnb — Engineering Manager, Payments (AirCover Insurance Platform)** ## About the team AirCover protects Hosts and guests on Airbnb, including Host liability insurance, Experiences liability insurance, and Host damage protection. As the Engineering Manager for the AirCover Insurance Platform, you’ll lead the systems that help Airbnb launch, price, enroll, and service insurance products in new regions—and enable the business to test what drives Hosts and guests to be covered. You’ll lead a team of senior and staff engineers across backend engineering through the platform’s next phase: moving from region-by-region builds to a configurable, globally scalable platform, and from ad hoc tests to a rigorous experimentation engine that increases attach rates. You’ll partner closely with Product, Design, Data Science, Legal, Insurance, Finance, and other Airbnb teams that depend on AirCover. ## The difference you will make - **Scale the insurance platform** to new countries and products by making regulatory, pricing, coverage, and enrollment rules configurable rather than rebuilt for each region. - **Build the experimentation foundation** so Product and Data Science can test coverage offers, pricing, placement, and messaging—then measure impact on attach rate. - **Deliver a multi-year platform roadmap** and global rollout on a fast-growing team with greenfield opportunities. - **Apply data and LLM-driven automation** to improve coverage decisions, quality, and the Host/guest experience. - **Grow a team** that owns initiatives end to end in an inclusive environment that values well-being and sustainable engineering practices. ## A typical day - Define the long-term technical strategy and architecture for the AirCover insurance platform with senior leaders. - Partner with Product, Data Science, Legal, and Insurance to set priorities across regional expansion, attach-rate growth, and platform reliability. - Lead the team to build reliable, auditable, and scalable systems for policy/coverage management, enrollment, pricing inputs, and experimentation. - Own the team roadmap, technical direction, and operational health (including incident response and on-call quality). - Align stakeholders and adjacent teams on shared standards and a common platform approach. - Work with data scientists and ML engineers to incorporate insights and models into experimentation to improve attach rates. - Stay close to the code through design and code reviews. - Hire, mentor, and develop engineers; support their career growth. ## Your expertise - **10+ years** of relevant tech industry experience, including **5+ years** as an Engineering Manager owning large-scale software systems. - Proven ability to set and hold multi-year technical direction on a live, business-critical platform—leading major re-architecture and/or multi-region expansion while continuing to deliver. - Strong backend platform depth: distributed systems and high-availability services. Experience in insurance, payments, fintech, or other regulated domains is a plus. - Strong product judgment using data: running experiments and using measurement to improve conversion/attach rate. - Experience managing and growing senior and staff engineers; creating an environment where they own initiatives end to end. - Strong communication and influence with technical and non-technical partners (including Legal, Finance, and Operations). - Track record fostering **Diversity and Belonging** across the organizati
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