Forward Deployed Engineer
Catena · Remote - United States
About this role
**Forward Deployed Engineer** We’re looking for an exceptional **Forward Deployed Engineer** to be the primary technical owner for building new capabilities with Catena’s most important customers. In this role, you’ll combine deep technical expertise with a genuine understanding of customer and business objectives—architecting, developing, and deploying software that helps enterprises put **AI agents to work in the regulated financial system**. You’ll spend most of your time working alongside customers’ teams to understand how they’re integrating Catena, where they hit friction, and what it takes to enable the next level of capability. You’ll be the bridge between what Catena builds and what enterprises actually need to ship. Every agent action at Catena flows through **deterministic policies before execution**. Your job is to help customers build **fully autonomous systems they can trust**, with **complete observability** over every agent intent, evaluation, and execution. When the field reveals something the platform should do better, you’ll bring that back and help us build it. --- ## What you’ll do - Work directly with customers to understand technical and operational objectives, scope requirements, and prototype/propose solutions—then build them. - Design, code, and launch features that improve and innovate on Catena’s core platform, including **applications, APIs, and SDKs** enabling secure, reliable commerce between AI agents and the financial system. - Build and configure **agent identity and credentialing systems** within customer environments, ensuring agents can be verified and transactions can be audited. - Drive product deployments end-to-end: configuration, policy setup, testing, and troubleshooting across diverse technical environments (including legacy financial infrastructure). - Dive deep into customer codebases to understand how they use Catena’s products, surface friction points, and identify opportunities for improvement. - Champion customer success—ensure Catena’s team understands, prioritizes, and acts on customer feedback and pain points. - Partner with internal stakeholders to continuously align Catena’s product roadmap and strategy with what customers need in the field. --- ## What you’ll bring - **5+ years** of professional, hands-on full-stack development experience with **TypeScript, Python, Go, or similar**. - Track record of shipping complex, production-quality features from concept through production. - Strong rapid prototyping skills while maintaining appropriate quality standards. - Superb problem-solving skills and the ability to understand customer needs and the product/business context. - Excellent communication with both technical and non-technical stakeholders; comfortable collaborating with customers, compliance officers, and engineers. - Thrives in ambiguous environments: high ownership, entrepreneurial mindset, strong sense of urgency. - Commitment to building systems that are performant, reliable, and secure. - Fluent with AI development tools (e.g., **Claude Code, Codex**) as a core part of your daily workflow; you direct, validate, and own the output. --- ## Nice to have - Experience in **fintech, payments, blockchain, or regulated financial infrastructure**. - Hands-on experience building AI-driven solutions or integrating with modern AI toolkits (with public-facing examples). - Experience writing **agent skills** and knowing when/how to use them. - Curiosity about AI agents, stabl
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