Director, Solutions Architecture
Cohere Health · United States
About this role
**Opportunity Overview** We’re seeking a **Director, Solutions Architecture** to lead our team of Solution Architects within **Cohere Health’s PaaS Delivery** organization. In this player-coach role, you’ll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. You’ll partner closely with Solution Owners, Forward Deployed Engineers, Technical Program Managers, Platform Configuration, and QA to keep solution design aligned with delivery. **Location / Travel** Remote-first. May require travel to **Boston, MA** for new hire onboarding and occasional in-person team meetings and company events. **What you’ll do** - Manage a team of **8 Solution Architects** (hiring, coaching, performance management, and career development) - Set the standard for solution design quality across the team (guiding clients to existing functionality, documenting BRD/FRD, and designing future-state workflows) - Foster a customer-first culture—**say yes where we can**, and **push back constructively where we can’t** - Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment - Balance workload and account assignments as new implementations ramp up - Partner across Delivery (Solution Owners, FDEs, Platform Configuration, QA, TPMs) to keep solution design in sync with delivery timelines - Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex/escalated accounts - Build repeatable training materials, templates, and playbooks so solution quality doesn’t depend on any one architect **What you’ll need** - **12+ years** in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience - **3+ years** directly managing a technical team (e.g., solution architects, FDEs, technical consultants, or similar) - Familiarity with large, complex platforms (claims systems, utilization/care management platforms, or similarly mission-critical enterprise systems) - Demonstrated ability to lead and make decisions in ambiguous, fast-changing environments without waiting for perfect information - Strong technical judgment + people leadership (comfortable going deep on hard technical problems and coaching through tough conversations) - Deep experience with payer operations, utilization management, or prior authorization - Background scaling a technical team through rapid company growth is a plus - Experience presenting to and influencing client executive stakeholders is a plus **Pay & Perks** 💻 Fully remote-first (details continue in the original posting).
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