Sr. Integrations Engineer, Supply Chain Technology
OpenAI · San Francisco
About this role
## About the Team The Supply Chain Technology team within OpenAI’s Enterprise Platform & Technology builds and scales the systems and data architecture that power our core supply chain operations. We enable operational agility, visibility, and execution across planning through fulfillment and partner operations—modernizing workflows through strategic integrations, scalable automation, and seamless data flows. ## About the Role As a **Senior Integrations Engineer**, you will design, build, and operate the integrations and custom applications that connect OpenAI’s supply chain ecosystem. You’ll combine integration platforms, **Python**, and **APIs** to deliver reliable data flows across enterprise systems, internal applications, and external partners. You’ll partner closely with Hardware Operations, Application Engineers, Product Managers, IT, and business teams to improve data integrity, automate operational workflows, and support the transition from legacy systems to modern cloud platforms. This is a hands-on role with ownership across architecture, implementation, deployment, and ongoing production support. ## In This Role, You Will - Define integration architecture and reusable design patterns across the supply chain technology landscape, balancing **reliability, security, maintainability, and delivery speed**. - Build and support integrations connecting **ERP/SCM**, internal applications, e-commerce platforms, **3PLs**, **contract manufacturers (CMs)**, retailers, and distributors. - Develop workflows, APIs, event-driven services, and batch/file interfaces—choosing the right mix of platform capabilities and custom code. - Build production **Python** applications, integration services, reusable connectors, and operational tools with automated tests and maintainable interfaces. - Implement **API and EDI** partner integrations, including data mappings, partner onboarding, end-to-end testing, and transaction reconciliation. - Develop **Model Context Protocol (MCP)** servers, tools, and plugins to connect AI-enabled applications to supply chain systems, with authorization, validation, audit trails, and transaction approvals. - Own production reliability through monitoring, alerting, incident response, and recovery; diagnose and resolve data sync errors, API failures, and performance bottlenecks. - Embed access controls, segregation of duties, and auditability into integration design to support **SOX** compliance and internal control requirements. ## You Might Thrive If - You have **10+ years** of experience in integration development, architecture, and design, with a track record of delivering and operating production systems. - You have hands-on proficiency with at least two integration platforms (e.g., **Workato, MuleSoft, Oracle Integration Cloud (OIC)**). - You use **Python** as a primary language and have built production applications/integration services with automated testing and strong engineering practices. - You’ve worked in high-volume environments (e.g., customer-facing e-commerce) and understand order management, inventory, fulfillment, and returns. - You understand integration patterns, **REST/SOAP**, asynchronous messaging, **EDI**, and data formats (**JSON, XML, CSV**). - You’ve built/maintained third-party API integrations and understand **OAuth, webhooks, rate limits, pagination, retries, idempotency, and failure recovery**. - You’re comfortable with **AWS or Azure** and technologies such as **Kafka, PostgreSQL, Redi
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