Lead Forward Deployed Operator
Bolt Farm · Hybrid- 3 days/week in Whitwell, TN
About this role
## Lead Forward Deployed Operator **Bolt Farm Treehouse** is a luxury treehouse resort redefining hospitality through **AI-first operations**, **radical ownership**, and an obsession with **guest experience**. We don’t just use technology—we build it into everything we do. ### The Role The **Lead Forward Deployed Operator (FDO)** is the senior-most execution role on our **strike team**. You’re the person we point at our highest-stakes operational problems. You will: - Architect **end-to-end solutions** - Deploy into unfamiliar territory **without a playbook** - Leave behind systems that **prevent the next fire** - Mentor junior FDOs - Triage the strike queue - Own **outcomes**, not tasks This role reports directly to the **Founder** and operates with **high autonomy**. --- ## What You’ll Do - Get deployed to the highest-priority operational problem in the business (regardless of department) - Architect multi-system workflows that eliminate manual work and reduce error rates - Build, ship, and iterate on **AI-augmented operational systems** (automations, agent pipelines, internal tools) - Triage incoming strike requests and sequence them by **business impact** - Mentor Forward Deployed Associates/Operators on execution speed, build quality, and ownership mindset - Context-switch between ops, tech, guest experience, and finance without ramp-up time - Document every system you build so the next person can run it without you --- ## What You’ll Own (Outcomes & KPIs) Founder-approved outcomes: 1. **Deployment velocity** — time from strike assignment to shipped v1 solution 2. **System durability** — % of built systems still running without intervention after 90 days 3. **Leverage multiplier** — hours of manual work eliminated per system deployed 4. **Mentorship output** — junior FDOs promoted or independently deploying within 6 months --- ## Who You Are (Builder Traits) - **AI fluency** — you use AI tools daily to build (not just chat). Shipped automations using **Zapier, n8n, Make, Cursor**, or equivalent. - **Ownership reflex** — you fix problems before they’re assigned to you. - **Speed of execution** — you ship v1 in days, not weeks (you know when “good enough” beats perfect). - **Build portfolio** — you can show real systems you built that real people use. - **Cross-functional fluency** — comfortable in both P&L conversations and workflow building. - **Leadership under ambiguity** — you write the playbook. --- ## Must-Haves - **3+ years** building operational systems, automations, or internal tools in a fast-moving environment - Demonstrated **build portfolio** (show what you shipped, not just what you managed) - Proficiency with at least **2 of**: Zapier, n8n, Make, Cursor, Python, low-code/no-code platforms - Track record of **autonomous execution** (you get pointed at problems) - Comfortable with **radical transparency**, direct feedback, and a founder-led operating model --- ## Nice-to-Haves - Hospitality, resort, or guest-experience operations background - Experience building in **ClickUp** (automations, Super Agents, or API integrations) - Prior startup or founder’s-office experience --- ## Comp & Benefits - **Base:** $95,000–$120,000 - **OTE:** $136,000–$171,000 - **Performance variable:** 30% of OTE (tied to Founder-approved KPIs) - **Health stipend:** $400/mo - **Profit-pool participation:** Yes (tiered by build output, not tenure) - **Location:** Hybrid — **3 days/week onsite** at Bolt Farm Treehouse in **Whitwel
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