Software Engineer, Enterprise Controls
OpenAI · San Francisco
About this role
## About the Team Enterprise Controls & Console is part of Enterprise Engineering. We build the permissions, governance, and administration capabilities that help organizations use and deploy ChatGPT, Codex, and OpenAI products with confidence—giving administrators granular controls over access and security so people and agents operate within the boundaries their organizations define. Our work combines complex backend platform engineering with enterprise product needs and touches every major product and model launch. We build scalable, reusable services and intuitive administration experiences, and provide a shared controls foundation that enables internal teams to introduce new capabilities safely. ## About the Role We’re looking for an experienced **backend software engineer** to help shape and build the systems behind enterprise access, governance, and sharing. You’ll bring deep backend expertise and strong product judgment to problems spanning multiple OpenAI products—especially how people and agents share access and work together. This role is **based in San Francisco**. You’ll lead technical design and delivery, translate ambiguous enterprise needs into clear system behavior, and stay hands-on from implementation through production operation. ## What You’ll Do - Design and build backend services for **permissions, authorization, and governance** across ChatGPT, Codex, and OpenAI APIs. - Develop **sharing capabilities** between people and agents, with clear access rules and enterprise controls that are understandable to administrators and users. - Build reusable services and APIs that support **workspace administration** and console experiences as OpenAI products evolve. - Lead architecture and delivery for complex initiatives, aligning product and engineering partners on requirements, tradeoffs, and rollout plans. - Translate enterprise needs into clear configuration, predictable permission behavior, and maintainable systems other teams can build on. - Own the **reliability, security, and performance** of the services you ship through testing, observability, production debugging, and continuous improvement. ## Your Background Might Look Like - **9+ years** of professional backend software engineering experience (excluding internships) building and operating production services. - Deep backend engineering expertise and a track record of shipping complex platform capabilities customers depend on. - Experience providing technical leadership for substantial initiatives—making architectural decisions and coordinating delivery across teams while staying hands-on. - Strong proficiency in a backend language such as **Python, Go, Rust, Java, or C++**, with solid software design and systems fundamentals. - Experience designing **distributed services, APIs, and data models**, with understanding of reliability, consistency, scalability, and performance tradeoffs. - Experience building **authorization, permissions, or enterprise governance** systems—translating access policies into reliable application behavior. - Strong product judgment and communication skills, turning ambiguous admin/user needs into practical technical decisions. - A track record of owning production systems, diagnosing difficult failures, and improving security, testing, observability, and operational reliability. ## About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring general-purpose AI benefits all of humanity. We push the boundaries o
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