Tech Lead Manager, Machine Learning, Growth and Marketing
Chime · San Francisco, CA, USA
About this role
**About the Role** Chime’s Data Science and Machine Learning team builds models, services, and platforms that help millions of users manage and grow their financial lives. We’re looking for a hands-on **Tech Lead Manager** with deep expertise in **machine learning and data science**, specifically in the **Growth and Marketing** domain. In this role, you’ll lead a team of data scientists and ML engineers to develop innovative growth and marketing models that drive insights across **acquisition, retention, and member growth**—including expanding access to credit and supporting financial inclusivity. --- **What you can expect to do** - Lead and inspire a high-performing team to develop and deploy ML solutions for **acquisition, conversion, and retention** - Set strategic direction for ML initiatives in **marketing, engagement, and growth** by identifying where AI/ML can optimize the customer funnel - Oversee end-to-end development of models such as **LTV prediction, churn risk, customer segmentation, marketing attribution, referral recommendations, and personalized communications** - Collaborate cross-functionally with **marketing, product, growth, and engineering** to align ML work with business goals - Use transactional and behavioral data to improve **targeting, acquisition spend efficiency, and retention strategies** - Establish ML best practices across **development, validation, deployment, and monitoring** - Advocate for a data-driven culture using experimentation and predictive analytics to inform decisions - Stay ahead of industry trends and bring cutting-edge AI/ML techniques into growth and marketing --- **To thrive in this role, you have** - **7+ years** building ML models for marketing and growth (from inception to production), focused on **acquisition, engagement, and retention** - **5+ years** leading data science teams, with a track record of mentoring and driving impact - Strong marketing/growth analytics experience (e.g., **segmentation, LTV modeling, churn prediction, referrals, multi-touch attribution**) - Deep understanding of AI/ML including **classification, clustering, reinforcement learning, optimization, deep learning, and NLP** for customer engagement - Hands-on production experience deploying ML models and integrating with marketing/growth platforms - Product intuition and the ability to iterate in a fast-paced, cross-functional environment - **M.S. or Ph.D.** in Machine Learning, Computer Science, Statistics, or related STEM field - Proficiency in **Python and SQL**, including building ML pipelines and working with large-scale data - Experience with modern ML/data engineering tools such as **AWS, Kafka, Airflow, Redis, MySQL, Postgres, Spark, Snowflake, Looker** - Exceptional communication and stakeholder management skills --- **Location / Schedule** - #LI-DA1 - #LI-Onsite --- **Compensation (Base Salary Range)** - **$199,000 – $275,000 USD** --- **A little about us** At Chime, we believe everyone can achieve financial progress. We’re a financial technology company—not a bank—built to make core banking services helpful, easy, and free. We empower members through intuitive tools that support goals like saving, buying a first car or home, starting a business, or pursuing education. We’re a team of problem solvers and builders obsessed with our members. We bring an owner’s mindset, work with integrity, and hold ourselves to high standards—because trust is earned and must be kept. *Chime is a financial
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.