Director, Infrastructure Lead
La28Careers · Los Angeles, California, United States
About this role
**LA28 does not provide relocation assistance for any positions.** If you are based outside the Los Angeles area, we still welcome your application—we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA. --- ## Role Purpose Lead the technology infrastructure that keeps LA28 teams connected, secure, and productive on the way to the 2028 Olympic and Paralympic Games. As **Director, Infrastructure Operations**, you own the office infrastructure environment—from **Microsoft Entra, 365, and Intune** to **endpoint, network, and cloud security**. You will lead a team of **five engineers and analysts**, manage third-party providers against contract **service levels (SLAs)**, and maintain a strong cybersecurity posture as the organization scales toward Games time. ## Key Responsibilities - Oversee the office infrastructure environment, including **Microsoft Entra, Microsoft 365, Intune, Google Workspace, Slack**, and other enterprise technologies. - Manage third-party **network, hardware, conference room technology, and endpoint service providers** to agreed contract SLAs while continuously improving service quality. - Implement and maintain a strong cybersecurity stance, including **DLP, PAM**, and **ADM support**, plus cloud-based security best practices. - Support breach and attack simulations, and lead response to cybersecurity incidents across **endpoints, servers, and cloud services**. - Lead a team of five infrastructure engineers and analysts across **endpoint, server, cloud security, asset management, and service desk**. ## Required Competencies - Minimum **8 years** of experience leading enterprise infrastructure operations, service delivery, and security in complex, multi-partner environments. - Advanced knowledge of **Microsoft Entra, Office 365, and Intune**, including strong identity management using **Entra** and **Saviynt**. - Hands-on experience with **Zscaler, CrowdStrike, Mimecast**, and **PAM/IAM** support in a cloud-based security environment. - Experience with **WorkspaceOne (Omnissa)** and **ServiceNow** for endpoint management, asset management, and IT service delivery at scale. - Strong understanding of **ITIL** frameworks, service delivery, and security frameworks, with a proven record of measurably improving service quality. ## Valued Experience - Experience with **security orchestration, automation, and response (SOAR)** platforms. - Some experience with **Google identity management**. - Strong leadership in a complex, layered environment with multiple partners and managed services. - Experience running **breach and attack simulations**. - Experience implementing **data loss prevention (DLP)** controls. ## What We Offer - Real ownership of the technology environment every LA28 teammate relies on daily. - Leadership of a skilled infrastructure team through a fast-growing, high-profile mission. - A high-trust technology organization that values sound judgment and continuous improvement. - A direct role in powering the **2028 Olympic and Paralympic Games in Los Angeles**. ## What This Role Means for the Games The infrastructure you run keeps every LA28 team connected, protected, and able to deliver. Your leadership keeps systems secure and services reliable as the organization scales toward the Olympic and Paralympic Games in Los Angeles. ## Physical Requirements & Working Conditions - Available to work **onsite** in our **Downtown Los Angeles-based office*
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