Forward Deployed Engineer
Guild · San Francisco
About this role
## About Us Guild is the control plane for AI agents—an AI platform to build, deploy, govern, and share agents in production. As AI moves from experimentation to real systems, we’re building the infrastructure layer that makes it safe, observable, and scalable. ## About the Role (Forward Deployed Engineer) As a **Forward Deployed Engineer (FDE)**, you’ll be the technical bridge between our platform and customers’ most complex workflows. This is a high-impact **sales engineering** role embedded in a customer-facing context. You won’t just demo the product—you’ll: - Dive into customer environments and understand their underlying systems - Ship **production-ready agentic solutions** - Partner with sales to prove value - Collaborate with product engineering so field insights shape our infrastructure ## What You’ll Own ### 1) Solution Design & Implementation - **Discovery:** Map business processes to agent-based solutions - **Architecture:** Design integration architectures connecting our platform to customer tools (e.g., Slack, GitHub, Salesforce, internal APIs) - **Deployment:** Implement custom workflows and agent behaviors using modern LLM frameworks (e.g., OpenAI, Anthropic) ### 2) Full-Stack Engineering - **Custom Tooling:** Build supporting services, scripts, and interfaces for seamless customer solutions - **Technical Breadth:** Work across the stack (Python, TypeScript, React) as needed - **Cloud Operations:** Operate comfortably in cloud-native environments (GCP, AWS, Kubernetes) ### 3) Product Influence & Feedback Loop - **Insights:** Turn field learnings into product requirements and platform features - **Scalability:** Identify patterns across engagements to build reusable templates and integration libraries - **Collaboration:** Work with core engineering to close the loop between customer needs and the roadmap ### 4) Strategic Sales Partnership - **Technical Authority:** Support sales with architecture reviews and proof-of-concept builds - **Trust Building:** Serve as a trusted advisor to customer engineering and IT teams ## What We’re Looking For ### Core Requirements - **Sales Engineering Acumen:** 3+ years of technical pre-sales experience partnering with sales teams to position complex technical products and drive deals to closure - **Engineering Foundation:** 3+ years of software engineering experience (full-stack preferred: Python, TypeScript) - **Integrations Expert:** Strong comfort with third-party APIs, authentication protocols, and enterprise systems - **Problem Solver:** Ability to navigate ambiguous requirements and translate business needs into clean, maintainable solutions - **Communicator:** Explain complex infrastructure to non-technical stakeholders while staying credible with developers - **Resourcefulness:** “Figure it out” mindset—comfortable shipping in fast-paced, early-stage environments ## Location, Type, and Travel - **Location:** San Francisco Bay Area preferred (Hybrid/In-person), open to other locations - **Type:** Full-time - **Travel:** Occasional travel to customer sites (up to ~25–30%) ## Bonus Points - Experience building with LLM APIs or agentic frameworks - Background in developer tools, infrastructure, or enterprise SaaS - Familiarity with Kubernetes and cloud-native scaling ## Who Thrives Here - Builders energized by direct customer interaction - Engineers who want to see their work land and solve tangible problems - Generalists who enjoy switching between deep technical sessions
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