Director , Broadcast & Technology Operations
Monumentalsports · Washington, DC 20004
About this role
**Monumental Sports & Entertainment (MSE)** **Position Overview** The Director of Broadcast & Technology Operations is responsible for the management of the Broadcast Engineering and Information Technology groups within MSE’s Technology organization. If you have experience in broadcast engineering, technology, or IT operations—and a passion for innovation—apply today! **Responsibilities** - Oversee Broadcast Engineering staff, including hiring, scheduling, performance management, and professional development. - Coordinate staffing and technical operations for live broadcast production events, ensuring adequate coverage, readiness, and issue resolution across game nights and special events. - Manage the documentation, creation, and training of standard operating procedures to ensure processes are followed across disciplines. - Oversee third-party vendor services for playout/transmission of Monumental Sports Network services, including providing reports and monitoring services against contracted SLAs. - Lead the rollout of new systems, ensuring operational and engineering training is implemented throughout transitions to production environments. - Provide regular reporting and documentation to support informed decision-making on technology infrastructure. - Collaborate with the PMO on project management efforts across engineering initiatives. - Other duties as assigned. **Minimum Qualifications** - Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Computer Engineering, Computer Science, or a related field (preferred). - 10+ years of experience supporting enterprise media and broadcast infrastructure. - 10+ years of people leadership experience, including recruiting, mentoring, and professional development. - Experience supporting staff in a matrix organization, with a focus on timely issue resolution for customers and business partners. - Familiarity with organizational change control processes, IT service management (ITIL), and support ticketing systems. - Strong interpersonal, written, and verbal communication skills; ability to develop creative content and communicate effectively with staff at all levels. - Ability to work independently, contribute to team objectives, and maintain strong organizational skills and attention to detail. - Ability to balance challenging priorities in a fast-paced environment while maintaining schedules aligned with event and production timelines. - Commitment to internal client support and customer service. - Knowledge of compute systems, application and server-based systems, storage, and network infrastructure. - Familiarity with Active Directory, Group Policy, and identity and access management. - Understanding of storage architecture (SAN/NAS), backup, disaster recovery, and VMware. - Knowledge of cloud and hybrid infrastructure, including Azure and AWS. - Understanding of cybersecurity fundamentals, including endpoint protection, patch management, and system hardening. - Experience with network troubleshooting, Monitor & Control platforms, and control systems such as Crestron. - Knowledge of broadcast technologies and production systems, including SMPTE 2110, AES67, Dante, broadcast audio mixing, video switching, Media Asset Management (MAM), live sports production, and transmission. **Pay Range** $155k - $175k USD **Benefits** Eligible to participate in health and welfare benefits. **Equal Opportunity Employer** MSE is an equal opportunity employer. All qualified a
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