Senior FHIR & Interoperability Test Engineer (Remote Opportunity)
VetsEZ · Dallas, TX
About this role
**Senior FHIR & Interoperability Test Engineer (Remote Opportunity)** We are currently looking for a **Senior FHIR & Interoperability Test Engineer** for a **100% remote** position supporting a large federal government healthcare modernization project. In this role, you will provide centralized technical assistance and support for **healthcare facilities, vendors, developers, and integration partners** using deployed interoperability and integration services. You will troubleshoot **integration, connectivity, configuration, onboarding, and data-exchange** issues across **EHR, HIE, FHIR, APIs, interfaces,** and related healthcare integration services. You will work in a highly collaborative environment with system users, technical stakeholders, vendors, partner organizations, engineering teams, onboarding teams, testing teams, and platform teams to identify root causes, coordinate resolutions, validate fixes, and support successful adoption of deployed services. --- ## Responsibilities - Provide centralized technical assistance and support for healthcare facilities, vendors, developers, and integration partners using deployed interoperability and integration services. - Troubleshoot integration, connectivity, configuration, onboarding, and data-exchange issues; coordinate resolution with engineering, onboarding, testing, and platform teams. - Communicate with system users, technical stakeholders, vendors, and partner organizations to define issues, isolate root causes, and deliver (or coordinate) appropriate technical solutions. - Support **EHR, HIE, FHIR, API, interface,** and related healthcare integration services, including validation and testing as needed to confirm issue resolution and system readiness. - Maintain a technical knowledge base, troubleshooting procedures, support documentation, known-issue records, and resolution guidance. - Document defects, fixes, configuration changes, and recurring support issues for operational reference and continuous improvement, while supporting training and user adoption activities. - Take on additional tasks and responsibilities as needed to support team objectives and ensure project success. --- ## Requirements - **Bachelor’s degree** in Computer Science, Information Technology, Healthcare Informatics, or a related field **and 7+ years** of related professional experience. - Extensive experience providing technical support and troubleshooting for complex software, systems, integration, or healthcare technology environments. - Experience troubleshooting healthcare interoperability technologies, including **EHR, HIE, FHIR, APIs, interfaces,** and data-exchange services. - Strong experience with **root cause analysis**, connectivity troubleshooting, configuration support, defect resolution, and validation testing. - Strong problem-solving and analytical skills; ability to research technical issues and communicate clear resolution steps. - Excellent communication and customer-service skills; ability to support technical and non-technical stakeholders, vendors, and partner organizations. --- ## Additional Qualifications (Preferred) - Experience supporting healthcare integration platforms, interface engines, APIs, FHIR services, or other interoperability technologies. - Experience with knowledge base management, technical documentation, troubleshooting procedures, known-issue tracking, and operational support processes. - Experience supporting facility and vendor onboarding, technical tr
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