Engineering Manager
Benepass · U.S Remote
About this role
## About Benepass Benepass is making benefits easy. We help companies tailor benefits to the unique needs of their workforce—especially in today’s hybrid and remote-first environment—through an easy-to-use, highly customizable fintech platform. ## Mission Helping companies reimagine how they take care of their people. ## Team & Role: Engineering Manager (M3) As an **Engineering Manager (M3)** at Benepass, you will lead a team of **backend engineers** on **Core Services**—the critical-path systems that power the platform, including: - Ledger - Decisioning - Schedules - Rules engine - HRIS integrations - Authentication - Directory These systems drive every swipe, payout, credit, and adjustment. You will report to the **Vice President of Engineering** and split Core Services with a peer Engineering Manager. This role is designed to scale leadership without bottlenecking one manager. ### What makes this a hands-on EM role You’ll own **people, execution, and outcomes** for your slice of the team. Engineers stay anchored to Core Services for growth and accountability, shipping through time-boxed projects with Product, Design, and Frontend Engineering. You’ll stay technically credible by: - Reviewing designs - Spiking prototypes - Debugging when it matters - Holding the line on invariants that matter for money and eligibility (e.g., **idempotency, auditability, reconciliation, safe retries**) You create the environment (clarity, staffing, culture) so ICs can own architecture and delivery—while you ensure team execution and outcomes. ## How We Work (Engineering Operating Principles) - **Own Outcomes**: accountable for results, not activity. - **Projects Are How Work Gets Done**: clear goal, owner, deadline, and definition of success. - **One Roadmap**: priorities matter only if we’re willing to choose. - **High Trust, High Accountability**: surface mistakes quickly, learn, fix. - **Move Fast Through Simplicity**: question meetings/approvals/handoffs/tools. - **Work in the Open**: share context early, document decisions, surface risks. - **Be AI-Native**: AI is part of the craft and expected in your weekly workflow. - **Deliver What We Commit To**: raise timelines early, cut scope explicitly—don’t quietly slip. ## Location & Travel - Attend company-wide on-site events **three times per year**. ## Technology & Stack - **Python, Django, Django Rest Framework, PostgreSQL, AWS, Docker** - Adjacent client surfaces: **React / TypeScript** ## What You’ll Do ### Lead people and raise the bar - Manage **~4–6 engineers** initially (with room to hire as the team grows) - Run 1:1s focused on growth (not status) - Hire, onboard, and level the team - Coach project leads (kickoff, technical approach, weekly updates, release) ### Own execution and outcomes - Be accountable for results until the problem is solved (not just until the ticket closes) - Translate company priorities into a sequenced plan - Protect operational load (production health, incidents, correctness) - Escalate risks early; incidents take priority over roadmap ### Stay technically credible on critical systems - Lead design reviews and champion simple, correct, observable patterns - Jump into code/prototypes/production debugging when it unblocks the team - Prefer a useful v1 over endless debate - Partner across Client Apps, Platform, Customer Engineering, Product, and Ops ### Work in the open - Share context early, document decisions, ask for feedback while changes are still easy
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