Senior IT Systems Engineer
Tines · United States - East (Remote)
About this role
## About Tines Founded in 2018 with co-headquarters in Dublin and Boston, **Tines** powers some of the world’s most important workflows. Our intelligent workflow platform applies **AI, automation, and integrations** to drive real business results. Tines serves a diverse range of customers—from startups to public companies (including **Canva, Databricks, Elastic, Kayak, Intercom, and McKesson**). We’re **vendor-agnostic**, integrating with any API-enabled service, and we’re **secure and private by design**. ## Role: Senior IT Systems Engineer Tines is looking for a **Senior IT Systems Engineer** to design, build, and improve the internal systems that support our growing business. Working alongside our **Staff Systems Engineer**, you’ll own **automation, integrations, and enterprise platform improvements** that make our environment more **secure, reliable, and scalable**. You’ll partner with **IT Operations** to turn recurring support issues into durable solutions, and work with **Security** and **Internal Automation** to help employees build and use technology safely. This is a **hands-on engineering** role focused on improving systems and processes—not primarily managing day-to-day support tickets or office technology. You’ll work across a broad technology environment, make thoughtful technical decisions, and take projects from discovery through implementation and operational handoff. You’ll report to our **Boston-based IT Manager**. ### Location / Time Zone - **US-based role** - Preference for candidates in the **Eastern Time Zone** to collaborate closely with the Boston team - **Boston-area candidates** may have opportunities to collaborate in person ## What you’ll be doing - Own administration and improvement of enterprise platforms, including **Google Workspace, Slack, Jira, AWS**, and other core IT systems (review configurations, access, and capabilities to improve security and usability) - Design, build, test, document, and maintain automated workflows and integrations that reduce manual work and enable reliable employee self-service - Partner with IT Operations to investigate complex escalations, identify root causes, and replace recurring issues with scalable technical or process improvements - Lead systems engineering projects from requirements gathering through rollout, monitoring, and operational handoff—balancing business needs, security, reliability, and maintenance effort - Work with Security, Internal Automation, business stakeholders, and vendors to support secure use of enterprise technology and internal building at Tines - Contribute to systems, processes, and documentation supporting future **Federal environment** requirements as the program develops ## What you bring with you - **8+ years** of relevant IT systems engineering experience (or equivalent senior-level technical ownership) - Strong hands-on administration and engineering experience across multiple enterprise platforms (e.g., **Google Workspace, Microsoft 365, Slack, Jira, AWS**, identity providers, endpoint management) - Experience building and maintaining automated workflows, integrations, or self-service solutions using **APIs, scripting, or automation platforms** - Strong troubleshooting skills (using logs and command-line tools to investigate complex issues and implement durable improvements) - Sound judgment around **access controls, data security, testing, change management, and rollback**, including build-vs-buy trade-offs and ongoing mainte
Listing freshness
CronJobs last confirmed this listing 2h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.