Delivery Solutions Architect - Public Sector (DOJ)
Databricks · Alabama
About this role
## Delivery Solutions Architect — Public Sector (DOJ) **PLEASE NOTE:** Due to federal contract requirements and client site access obligations, **U.S. citizenship is required** to access classified information. Candidates must possess an active **Top Secret Clearance** and reside in the greater **Huntsville, Alabama** region. --- ### About the Role At Databricks, the Delivery Solutions Architect (DSA) collaborates with **sales** and **field engineering** to accelerate adoption and growth of the Databricks Data Intelligence Platform. You will help ensure customer success by increasing technical accountability for complex customers—guiding them to accelerate usage of Databricks workloads they’ve already selected to maximize value and ROI. This is a **hybrid technical and commercial** role: - **Commercial:** drive growth in assigned customers and use cases by leading stakeholders, building executive relationships, orchestrating internal teams, and creating plans/strategies. - **Technical:** serve as the **post-sale technical lead** across Databricks products, engaging effectively with all levels of the organization. You will report directly to a **DSA Manager** within the Field Engineering organization. --- ### The Impact You Will Have - Engage with Solutions Architects to understand the full use case demand plan for prioritized customers. - Lead post-technical win strategy and execution plans for the majority of Databricks use cases in strategic accounts. - Act as the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders—driving onboarding, enablement, success, go-live, and healthy consumption. - Serve as the first point of contact for technical issues/questions related to production/go-live status for agreed-upon use cases. - Coordinate with Shared Services, User Education, Onboarding/Technical Services, and Support resources; escalate to expert-level technical specialists as needed. - Create, own, and execute a point-of-view on accelerating key use cases into production, coordinating with Professional Services (PS) on delivery of PS Engagement proposals. - Partner with Product and Engineering teams on innovations, private previews, and upgrade needs. - Develop an execution plan covering customer-facing technical roles and teams across workstreams: - Moving main use cases from **“win” to production** - Enablement and user growth plan - Product adoption (activities to increase adoption of the Lakehouse vision) - Organic needs (e.g., cloud cost control, tuning & optimization) - Executive and operational governance - Provide internal and external updates, including **KPI reporting** on usage status and customer health (investment status, risks, product adoption, and use case progression) to your Technical GM. --- ### What We Look For - **U.S. citizenship** - **Top Secret Clearance** - **7+ years** accountable for technical project/program delivery in **Data and AI**, with ability to contribute to technical debate and design choices with customers - Programming experience in **Python, SQL, or Scala** - Experience in customer-facing **pre-sales, technical architecture, customer success, or consulting** - Understanding of solution architecture for **distributed data systems** - Ability to attribute business value/outcomes to specific deliverables - Technical program/project management experience, including account/stakeholder/resource management accountabil
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