Full Stack Staff+ Software Engineer, Consumer Monetization
OpenAI · San Francisco
About this role
## About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. This includes purchasing flows, payments, subscriptions, and billing—plus shared capabilities that support new products, offers, and distribution channels. The team owns both customer-facing experiences and the underlying platforms that power them. You’ll partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. ## About the Role OpenAI is seeking experienced **Staff+ Full-Stack Engineers** to shape purchasing experiences and monetization capabilities across OpenAI products. You’ll work across **web experiences**, **product APIs**, and **shared components**, combining strong product judgment with technical depth. The work spans improving **checkout conversion**, **performance**, and **reliability**, as well as enabling **new pricing models**, **offers**, and **ways for customers to purchase** OpenAI products. You’ll identify opportunities, turn ambiguous goals into concrete technical plans, and lead initiatives from exploration through launch. As patterns emerge across products, you’ll develop reusable capabilities to make future launches faster and more consistent. This is a **hands-on technical leadership** role with substantial ownership over architecture, implementation, and product outcomes. **Location:** San Francisco (3 days/week in office) ## In this role, you will: - Architect and build purchasing experiences end-to-end, from frontend interactions through product APIs and backend integrations. - Improve checkout conversion, performance, and reliability using experimentation, product analytics, and customer insights. - Develop shared checkout components and monetization capabilities for new products, pricing models, offers, and distribution channels. - Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results. - Lead initiatives from early exploration and prototyping through implementation, rollout, and ongoing operation. - Shape frontend and product API architecture, balancing immediate delivery with maintainability and reuse across products. - Work across engineering teams and business functions to turn complex requirements into simple, effective customer experiences. - Provide technical leadership through hands-on development, design reviews, and mentorship. ## You might thrive if you have: - Demonstrated technical ownership at **Staff level or beyond**, shaping architecture and delivering substantial initiatives across teams. - Strong experience building sophisticated web applications and the backend APIs that power them. - Experience taking customer-facing products from ambiguous ideas through production and ongoing iteration. - Understanding of how frontend performance, latency, interaction design, and API architecture affect customer experience and business outcomes. - Product instincts plus experience with experimentation and A/B testing to decide what to build and measure. - Ability to make pragmatic tradeoffs between shipping quickly and investing in reliable, reusable systems. - Clear communication across functions and the ability to move work forward without a fully defined roadmap. - Enjoy hands-on engineering while helping other engineers develop judgment and broader ownership. **
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