[TEMPLATE] Integration Engineer (Metronome)
Stripe · Remote
About this role
**Who we are** Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. **About the team** Metronome is a usage-based billing platform and a Stripe product. It helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows. The Metronome Integration Engineering team sits at the intersection of sales, growth, product, and R&D. We own the technical aspects of the customer lifecycle after a sale and before the customer transitions to post-implementation teams. **What you’ll do** As an Integration Engineer, you’ll help customers implement Metronome successfully and realize value quickly. You’ll lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff. **Responsibilities** - Conduct discovery and scoping to understand customers’ challenges across billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas. - Support customers throughout the implementation lifecycle (requirements gathering, technical/integration design, testing, data migration, and launch). - Provide expert guidance on usage-based pricing and consumption-based business models. - Configure Metronome’s platform on behalf of customers. - Design integrations between Metronome’s APIs and customers’ business systems (e.g., CRM/CPQ, payment/tax, ERP/billing providers, reporting/analytics) aligned with Metronome best practices. - Act as a liaison between customers and Metronome’s R&D teams—advocating for customer needs and feature requests. - Partner with implementation managers and project-team members to track progress and proactively identify risks and issues. - Build relationships across customer organizations (from day-to-day operators to C-suite). Meet customers in person when it improves engagement. - Advise customers on integrating Metronome into their systems and help shape pricing and packaging strategies. - Ensure an effective handoff to Customer Success and Technical Support. You’ll work with strategic, complex, highly technical customer engagements that directly influence how modern software companies monetize their products. **Who you are** We’re looking for someone who meets the minimum requirements below. Preferred qualifications are helpful but not required. **Minimum requirements** - 5+ years of experience in technical or customer-facing roles involving SaaS products (e.g., sales engineering, solutions architecture, technical account management, or deployment strategy). - Experience leading complex implementations for enterprise technology companies. - Experience working in fast-moving environments that value initiative and ownership. - Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders. - Interest in building and improving go-to-market playbooks, processes, and reusable assets. - Ability to travel ~30% of the time (depending on customer needs). **Preferred qualifications** - Deep knowledge of quote-to-cash processes, including experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem. - Experience as a soft
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