Senior Manager, Solution Engineering - DocV
Socure · USA
About this role
## Why Socure? Socure is building the identity trust infrastructure for the digital economy—verifying **100% of good identities in real time** and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility: those who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. --- ## About the Role **DocV Solution Engineering** is part of the **Product Engineering** organization and plays a critical role in accelerating customer adoption, enabling the field, and improving system reliability. Socure is seeking a **Senior Manager** to lead the **DocV Solution Engineering** team and partner closely with **Customer Success, Commercial, Product, and Engineering** teams. This role focuses on **short-term, high-impact technical work** that enables revenue, accelerates rollout of new DocV features, and improves platform stability—while core backend and frontend teams remain focused on the long-term product roadmap. --- ## What You’ll Do - Build and lead a Solution Engineering team embedded within Product Engineering. - Partner closely with Customer Success and Commercial to unblock implementations and accelerate customer outcomes. - Deliver short-term technical initiatives that enable field teams and support active customer engagements. - Collaborate directly with customers on complex DocV integrations and deployment challenges. - Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities. - Identify and address integration-related technical debt to improve reliability, stability, and operational robustness. - Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams. - Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate. - Anticipate recurring customer and field needs and drive scalable, repeatable solutions. --- ## What You Bring - **8+ years** of engineering, solutions engineering, or technical consulting experience. - **At least 3 years** leading customer-facing or hybrid engineering teams. - Strong understanding of **APIs, SDKs, and enterprise integration patterns**. - Ability to deliver production-quality solutions in fast-paced, ambiguous environments. - Strong communication skills and experience working across technical and non-technical stakeholders. --- ## Equal Opportunity Socure is an equal opportunity employer and values diversity in all its forms. They do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process (including interview or onboarding support), reach out to your Socure recruiting partner directly. --- ## Follow Us YouTube | LinkedIn | X (Twitter) | Facebook
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