Senior Systems Engineer
Lyratechgroup · San Francisco, CA
About this role
**Senior Systems Engineer** People 1st IT is looking for an experienced **Level 3 Engineer / Senior Systems Engineer** to join our technical team. This is a senior technical role focused primarily on **project implementation**, **infrastructure improvements**, **migrations**, **advanced troubleshooting**, and **technical escalations** within a managed services environment. --- ## About People 1st… People 1st IT Inc. is a **San Francisco-based managed IT services provider** serving small and mid-sized businesses throughout the greater Bay Area (including Alameda, Contra Costa, Marin, Napa, San Mateo, Santa Clara, Solano, Sonoma, and San Francisco counties). For nearly three decades, we’ve served as a trusted technology partner across industries such as construction, law, financial services, real estate, and manufacturing—using a proactive, relationship-driven approach. --- ## Your work as a Senior Systems Engineer will include ### Infrastructure Projects & Migrations - Plan and execute client IT infrastructure projects from beginning to completion - Lead **Microsoft 365 migrations**, tenant configuration, and related cloud projects - Design, deploy, migrate, and troubleshoot **Windows Server** and **Active Directory** environments - Perform server migrations, upgrades, virtualization projects, and infrastructure modernization ### Cloud & Collaboration Platforms - Implement and support **Microsoft Entra ID**, **Microsoft 365**, **Exchange Online**, **SharePoint**, **Teams**, and **OneDrive** ### Networking & Security - Design and troubleshoot networks, including firewalls, switches, wireless infrastructure, VLANs, VPNs, and site-to-site connectivity - Deploy and maintain backup and disaster recovery solutions ### Technical Escalation & Client Support - Perform advanced troubleshooting and serve as an escalation point for Level 1 and Level 2 technicians - Perform client infrastructure assessments and recommend technical improvements - Coordinate with third-party vendors, ISPs, software providers, and other technology partners - Assist with critical incidents and complex technical issues when necessary ### Documentation & Communication - Maintain accurate technical documentation, diagrams, credentials, configurations, and project notes - Create implementation plans, migration plans, and project documentation - Communicate technical issues and recommendations clearly to both technical and non-technical client contacts - Participate in occasional onsite client work throughout the Bay Area --- ## Our ideal Sr Systems Engineer has the following qualifications - Several years of senior-level IT infrastructure experience, preferably within an MSP environment - Ability to independently manage technical projects with limited supervision - Independently completed projects such as Microsoft 365 migrations, server/Active Directory migrations, file server and SharePoint migrations, office relocations and new-site deployments, firewall and network replacements, Wi-Fi deployments, cloud migrations, backup and disaster recovery implementations, infrastructure upgrades, tenant-to-tenant migrations, and security/identity improvements - Strong experience with several of the following: Microsoft 365 administration, Microsoft Entra ID / Azure AD, Exchange Online, SharePoint/OneDrive, and Microsoft Teams - Windows Server, Active Directory / Group Policy / DNS / DHCP, Microsoft Azure, and Hyper-V and/or VMware - Microsoft Intune / endpoint management,
Listing freshness
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