Delivery Director, Capacity Programs
Baseten · San Francisco
About this role
## About Baseten Baseten powers mission-critical inference for the world’s most dynamic AI companies (e.g., Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, Writer). We unite applied AI research, flexible infrastructure, and seamless developer tooling to help frontier AI companies bring cutting-edge models into production. We’re growing quickly and recently raised our **$1.5B Series F**. Join us and help build the platform engineers turn to ship AI products. --- ## The Role We’re looking for a **Delivery Director, Capacity Programs** for our **on-premises data center builds** and **neo cloud (GPU cloud) delivery programs**. This is a high-visibility, execution-critical role at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery. You’ll own the **end-to-end delivery lifecycle** for large-scale compute infrastructure—from initial site/capacity commitments through power, networking, and hardware bring-up, to **production-ready GPU/compute capacity** landing with internal teams or customers. --- ## Responsibilities - **Own delivery of on-prem infrastructure builds**: colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing—coordinating across colo providers, network engineering, hardware ops, and vendor teams. - **Drive neo cloud delivery programs**: manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness. - **Build and maintain master delivery schedules** across concurrent, multi-site, multi-vendor programs—integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path. - **Manage cross-functional stakeholders** (engineering, data center operations, procurement, finance, legal, and executive leadership), translating technical dependencies into clear program status, risks, and decisions. - **Own vendor and partner relationships** for infrastructure delivery (neo cloud providers, colocation partners, hardware OEMs, logistics/installation contractors) and hold partners accountable to contractual commitments. - **Run risk and dependency management**: identify critical path risks (power availability, hardware lead times, permitting, supply chain), drive mitigation, and escalate proactively. - **Establish delivery governance**: standardized program frameworks, milestone definitions, RAID logs, capacity tracking, and reporting cadences (weekly ops reviews, executive/board-level updates). - **Drive capacity planning alignment** with demand/capacity planning teams so delivery timelines match business commitments. - **Lead post-mortems and continuous improvement** after major builds or milestones to improve cost, speed, and predictability. --- ## Requirements - **8+ years** in technical program management, delivery management, or infrastructure program leadership, including **3+ years** managing large-scale physical infrastructure or data center delivery programs. - Demonstrated experience delivering **on-prem data center builds** (power, cooling, network, rack-and-stack) from planning through go-live. - Direct experience with **GPU cloud / neo cloud capacity delivery**, including GPU cluster architectures (e.g., InfiniBand/RoCE fabrics, rack power density, liquid cooling considerations) and the commercial/operational m
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