Senior Salesforce Platform Engineer
Amplitude · San Francisco, CA
About this role
**Amplitude — Senior Salesforce Platform Engineer** Amplitude is the leading AI analytics platform, helping thousands of customers build better products and digital experiences. We’re looking for a **Senior Salesforce Platform Engineer** to support the scaling and ongoing evolution of our **go-to-market (GTM) systems**—owning end-to-end visibility into our Salesforce platform from day-to-day configuration and support to long-term architecture and improvement. --- ## What You’ll Do - Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support - Maintain and optimize **CPQ**, pricing, quoting, and opportunity workflows to support the **quote-to-cash** process - Serve as the escalation line of support for Salesforce (e.g., contract, entitlement, provisioning discrepancies) and drive root-cause fixes - Collaborate cross-functionally with business stakeholders; gather requirements independently; partner with end users across the RevOps and Salesforce ecosystem - Define and implement Salesforce standard operating procedures (e.g., field hygiene, data retention, integrations, permission sets, validation rules) - Conduct regular system audits and health checks to proactively identify and resolve data quality issues - Manage pre-production and production environments; deploy changes using change sets or DevOps tooling; ensure integrity of production changes - Own Salesforce license allocation and forecasting; monitor data storage against org limits - Build integrations, data flows, and install managed packages between Salesforce and external systems - Create and maintain system documentation for cross-team training; participate in release planning, UAT, and post-deployment validation - Contribute to GTM Engineering roadmap initiatives from design through testing and deployment - Stay current with Salesforce platform changes and proactively recommend relevant new features/capabilities --- ## Your First Six Months of Impact - Transition reactive Salesforce support into an agent-supported triage engine - Define a data retention strategy and identify opportunities to optimize data storage - Refine Salesforce RBAC for consistency across users and profiles - Respond to reactive CPQ questions independently --- ## What You’ll Bring - **5+ years** of Salesforce administration experience, including hands-on work with **Salesforce CPQ** and quote-to-cash processes in a production revenue organization - Hands-on experience with **Salesforce Sales Cloud** and a functional understanding of CPQ, pricing rules, and the quote-to-contract-to-order handoff - Hands-on experience writing and maintaining **Apex** (triggers, classes, batch/schedulable jobs); ability to read, troubleshoot, and safely extend existing code - Foundational knowledge of other Salesforce development concepts (Visualforce, Lightning Web Components, SOQL/SOSL, platform limits) - Experience integrating Salesforce with third-party tools via native connectors, managed packages, or integration platforms - Strong customer service orientation and a genuine desire to help users solve problems - Certified Salesforce Administrator (or similar experience) - Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent practical experience) --- ## Nice to Have - Salesforce certifications such as **CPQ Specialist**, **CPQ and Billing Consultant Accredited Professional**, or **Platform Dev
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.