Senior IT Systems Engineer
Flexport · U.S. Remote
About this role
## About Flexport At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it—powered by innovative technology and exceptional people. ## The Opportunity Flexport IT is looking for a **Senior IT Systems Engineer** to support our SaaS-based **Collaboration** and **Endpoint Management** platforms. In this role, you’ll be responsible for the configuration, integration, administration, and support of **Google Workspace, Slack, Office 365, Confluence, Jira, Okta, Jamf, and Intune**—ensuring these platforms are secure, scalable, and optimized. You’ll bring broad IT knowledge, hands-on experience, and a strong security mindset. ## You Will - Administer and provide escalation support for our SaaS platforms - Implement and maintain policies, software deployment, patching, and security compliance for **Mac and Windows endpoints** using **Jamf** and **Intune** - Own lifecycle management across core collaboration and endpoint management platforms - Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., **Python, PowerShell, Okta Workflows**) - Monitor system health, performance, and usage; proactively resolve or escalate issues - Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to align and integrate SaaS tools with company infrastructure and processes - Perform investigations/discovery across systems for Legal and HR - Assist with vendor management and product evaluations - Drive solutions and project work - Onboard new applications for single sign-on - Develop and maintain technical operating procedures, policies, and engineering roadmaps - Work closely with the Security team to ensure security best practices - Provide **Tier 3 IT support**
Listing freshness
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