Senior Staff Software Engineer, Benefits
Gusto · New York, NY - Hybrid
About this role
**About Gusto** At Gusto, we’re on a mission to grow the small business economy. We handle the hard stuff—payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs). Offer amounts are determined by role, level, and location. Learn more about our [Total Rewards philosophy](https://gusto.com/about/careers/total-rewards). AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. --- **About the Role** As a **Staff Software Engineer** on the **Benefits Advisory** team, you’ll be directly accountable for key architectural improvements to Gusto’s benefits platform. This is a full-stack role where you’ll design and build platform capabilities that enable customers to explore, apply for, and maintain their benefits within your product area. Your work will focus on transforming our **benefits opportunity, shopping and renewal flows**, creating clear system boundaries that enable efficient reuse and increased scalability—so we can offer a wider variety of products more quickly. You’ll design services that continue to scale the organization, with an emphasis on enabling novel **AI-driven interfaces** to deliver a delightful benefits shopping experience. You’ll operate at the intersection of marketing, sales, operations, and engineering. --- **About the Team** The Benefits Advisory team is building the next generation of infrastructure that powers benefits applications—making it easier than ever to give customers access to the best benefits for their needs. Our mission is to build a robust system that informs customers of the most relevant benefits options, helping them confidently fulfill benefits that fit their current and future needs. We build a world-class technology platform designed to understand customer context in real-time and continuously improve through data and feedback. We prioritize quality, observability, and uptime because these intelligent systems are fundamental to Gusto’s growth and brand. --- **Here’s what you’ll do day-to-day** - **Architect and evolve** our customer-facing web platforms with a focus on scale and performance - **Build innovative AI interfaces** to best assist our customers - **Design, build, and maintain** shared services to enable rapid iteration on product offerings - **Implement and optimize** key workflows for a best-in-class customer experience - **Write high-quality, well-tested** code across the stack, leveraging AI-powered tools to accelerate development and improve reliability - **Support, mentor, and up-level** fellow engineers on the team, helping establish best practices for AI-native design patterns - **Partner cross-functionally** with Marketing, Sales, Operations, and leadership to translate business needs into technical solutions - **Influence** the technical roadmap for your area of the Benefits Advisory platform, aligning with Gusto’s AI-native strategy and team goals --- **Here’s what we’re looking for** - **8+ years** building scalable full-stack web applications with expertise in both: - **Frontend:** React, TypeScript - **Backend:** API deve
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