Platform Services Engineer, Advanced Services (Professional Services)
Pure Storage · Lehi, Utah
About this role
## Everpure — Platform Services Engineer, Advanced Services (Professional Services) ### Overview As part of the Advanced Services Engineering team, the **Product Services Engineer** is responsible for engineering and operationalising **repeatable platform services** that support the lifecycle of Everpure products. This role owns the **readiness, automation, and standardisation** of product-attached services so they can be deployed **consistently, efficiently, and at global scale**. Unlike consulting or solution innovation roles, this position focuses on operational product services such as **installation, upgrades, lifecycle management, and decommissioning (IMACD)**. You’ll work closely with Product Engineering, Portfolio, and Delivery teams to translate product capabilities into scalable service frameworks. ### What you’ll do **Engineering Platform Services** - Design, build, and maintain repeatable product-attached services for Everpure products and platforms - Define engineering standards for installation, upgrades, lifecycle management, and decommissioning (IMACD) - Develop service automation, tooling, runbooks, and operational procedures to improve consistency and quality - Review software/code (Purity) releases to identify crucial updates and their impact on existing service offerings and processes **Drive Operational Readiness** - Ensure product services align to product releases and engineering roadmaps - Define service readiness criteria, operational documentation, and enablement assets before global release - Partner with Product Engineering to operationalise new platform capabilities **Standardise and Scale** - Continuously improve product services through automation, simplification, and standardisation - Reduce delivery variation by creating globally repeatable service frameworks **Enable Delivery** - Support Delivery, Global Delivery Centers, and Centres of Excellence with operational guidance and enablement materials - Collaborate with Services Solutions Architects to ensure innovative solution services are underpinned by robust platform capabilities - Provide engineering expertise during pilot transitions into operational services **Work location** - Primarily **in-office**; expected to work from the **Lehi office** in compliance with Everpure policies (unless on PTO, work travel, or other approved leave) ### What you bring - Strong experience in **Product engineering, infrastructure, or cloud environments** - Understanding of **product lifecycle** and **operational service design** - Experience building **automation** and **standardised operational processes** - Familiarity with enterprise products (storage, cloud, virtualization, networking) - Experience with scripting/automation tools (e.g., **Terraform, Python, CI/CD pipelines**) - Ability to design **scalable, repeatable service models** (not one-off solutions) - Strong collaboration skills across architecture, product, and engineering teams - Attention to detail and focus on operational excellence - Strong documentation and asset management (version control) - Knowledge/experience of Continuous Improvement methodologies (e.g., **Six Sigma**) preferred ### Salary & hiring notes - Annual base salary range: **$107,000 — $161,000 USD** - This role may be eligible for **incentive pay and/or equity** - **No application deadline**; applications are accepted on an ongoing basis until the job is filled ### What you can expect from Everpure - **Innovation**: Think c
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