Staff PLM & Engineering Applications Engineer, Consumer Devices
OpenAI · San Francisco
About this role
## About the Team The Consumer Devices team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work across custom silicon, embedded systems, operating systems, cloud services, mechanical engineering, electrical engineering, and product design to deliver reliable, production-ready devices at scale. Within Consumer Devices, **Hardware Engineering eXperience (HEX)** is a new bootstrapped team building the environments, applications, compute, product-data systems, and workflows that let hardware engineers do their work without needing to troubleshoot the machinery underneath. HEX owns virtual engineering environments, HPC/GPU compute, storage, networking, licensing, MCAD/ECAD/CAE applications, PLM, product data, automation, validation, and support as one connected system. ## About the Role As a **Staff PLM & Engineering Applications Engineer**, you’ll be one of the first technical builders of HEX and the primary counterpart to the HEX lead. You’ll own the engineering-application and product-data side of the hardware engineering experience, with an initial focus on **NX, Teamcenter, licensing, parts import, integrations, packaging, validation, and user workflows**. This is **not** a traditional Teamcenter administration role and **not** a corporate IT application-support role. You’ll take complex, fragile workflows and turn them into reliable engineering systems. This role is highly hands-on and systems-oriented—you won’t inherit a mature environment or support queue. You’ll help build a fresh one, replacing manual setup guides, tribal knowledge, repeated support issues, and team handoffs with tested automation and reliable workflows. ## In This Role, You Will - Own the technical architecture, deployment, configuration, integration, validation, and long-term operation of **NX and Teamcenter**. - Build reliable workflows for **parts import, product-data migration, metadata quality, BOMs, revisions, lifecycle states, and release processes**. - Replace manual setup documentation with automated **installation, configuration, validation, diagnostics, and recovery** workflows. - Build tooling around **NX, Teamcenter, MCAD, ECAD, CAE, plugins, licenses, and engineering environments**. - Define and validate the **golden path** for hardware engineers: access, open, design, save, retrieve, release, simulate, and get help. - Partner with mechanical engineering, electrical engineering, simulation, manufacturing, systems, and product-design teams to understand where workflows break. - Work with Compute & Infrastructure-focused HEX Engineers so applications, product data, storage, VDI, HPC, and licenses feel like one coherent system. - Partner with contractors and vendors while keeping architecture, requirements, validation, acceptance, and long-term ownership inside HEX. - Build **health checks, regression tests, observability, diagnostics, and support tooling** that make failures easy to detect and recover from. - Help establish the technical standards, operating model, and engineering culture for the growing HEX organization. ## You Might Thrive If You - Have deep hands-on experience with **Teamcenter, NX, PLM systems, and CAD workflows** in a hardware product-development environment. - Have owned PLM architecture, data models, integrations, migrations, parts imports, release workflows, and engineering application platforms. - Can write automation in **Python, PowerShell, Bash**, or similar tools. -
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