Cloud Infrastructure Engineer
Aippublishing · Remote - NY, NJ, CT, MD, VA, PA, MA, RI or Washington, DC
About this role
## About AIP Publishing AIP Publishing is a leading publisher of the physical sciences, working to accelerate scientific discovery while reimagining the future of scholarly publishing. ## Cloud Infrastructure Engineer Reporting to the Senior Manager, Infrastructure & Cloud Administration, this role is responsible for cloud administration, infrastructure operations, security remediation, system reliability, and Level 3 technical support. You’ll be a strong troubleshooter who enjoys solving complex technical problems and thrives on a collaborative DevSecOps team—leveraging automation and emerging AI tools to improve operational efficiency. ## How you’ll make an impact ### Infrastructure Operations - Manage patching, updates, and lifecycle for Azure VMs and cloud workloads (e.g., Azure Update Manager) - Support remaining on-premises infrastructure through its planned transition to cloud - Maintain operational documentation, standards, and procedures - Coordinate with vendors and service providers to resolve infrastructure issues ### Level 3 Support and Incident Response - Act as an escalation point for complex infrastructure issues, partnering with senior engineers - Troubleshoot cloud, server, networking, identity, and application connectivity problems - Participate in root cause analysis and problem resolution - Participate in major incident response and problem management activities ### Identity and Security - Support Microsoft Entra ID administration and identity services - Assist with Conditional Access, MFA, RBAC, and security remediation activities - Partner with the Information Security team on vulnerability management and platform hardening - Participate in DevSecOps practices (e.g., scanning pipelines and shift-left collaboration with Development) ### Collaboration and Delivery - Work with Infrastructure, Security, Development, and business stakeholders to support projects and continuous improvement - Use Jira and Azure DevOps to track work, document activities, and support delivery objectives - Join daily DevSecOps working sessions and cross-functional syncs to stay aligned on priorities ### Automation and Continuous Improvement - Develop and maintain PowerShell scripts and automation solutions - Identify opportunities to reduce manual operational effort - Leverage AI-assisted tools (e.g., Claude and Azure AI capabilities) to improve troubleshooting and documentation - Contribute to infrastructure modernization and cloud optimization initiatives ## What you’re great at - Strong troubleshooting and analytical skills - Understanding of networking, identity, and security fundamentals - Strong written and verbal communication ## What we’re looking for - 3–5 years of infrastructure, systems administration, or cloud operations experience - Hands-on experience administering Microsoft Azure environments - Experience supporting Windows Server environments - Experience with Microsoft 365 and Microsoft Entra ID - Experience with PowerShell scripting - Experience working within a cross-functional Cloud Operations or DevSecOps team - Experience using work management/collaboration platforms such as Jira - Availability for occasional scheduled maintenance windows and after-hours response during major incidents/critical outages - Azure Administrator Associate (AZ-104) certification is a plus ## Total rewards (highlights) - Remote workforce (staff based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC); in-person collaboration/train
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