Senior Corporate Security Operations Engineer
Attentive · United States
About this role
## Senior Corporate Security Operations Engineer ### About the Role Attentive® is the AI marketing platform for 1:1 personalization—combining powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences driven by real-time behavioral insights. As a **Senior Corporate Security Operations Engineer**, you’ll help protect our workforce, corporate systems, identities, endpoints, SaaS applications, and business operations. This is a hands-on role spanning **Security Operations** and **Corporate Security**, with a primary focus on **incident response** and **security investigations**. You’ll investigate security incidents and suspicious activity, operate and improve security controls across our corporate environment, support third-party and customer security workflows, and partner closely with **Security Engineering, IT, Legal, GRC, Procurement, and Engineering**. ### What You’ll Accomplish - Lead and support security investigations and incident response involving **account compromise, phishing/smishing, endpoint threats, suspicious SaaS activity, credential exposure, third-party applications**, and other corporate security events. - Monitor and investigate alerts across **identity, endpoint, SaaS, email, SIEM**, and other security platforms. - Perform technical triage: determine severity and escalation paths, identify noisy detections/telemetry gaps, and partner with Security Engineering to improve detection and response quality. - Lead and manage complex Corporate Security projects to improve controls across **identity, endpoint, browser, SaaS, and Zero Trust**, proactively assessing and mitigating risk. - Conduct technical security assessments of software vendors and third-party integrations; review security evidence and controls; resolve gaps with vendors and internal stakeholders; support risk-based approval/exception/escalation decisions. - Support **customer security questionnaires, RFPs, and trust requests** by providing accurate security responses, gathering supporting evidence, and partnering with subject-matter experts (product, cloud, data, privacy, AI, architecture) to meet established response SLAs. - Improve Security Operations through **automation, scripting, integrations, dashboards, workflow improvements, alert enrichment, and evidence collection**. - Participate in on-call rotation; maintain and improve incident response runbooks/playbooks; contribute to tabletop exercises; strengthen overall incident readiness. - Communicate clearly with technical and non-technical stakeholders; document investigations and risk decisions; collaborate across Security, IT, Engineering, Legal, GRC, Procurement, Sales, and Customer Success. ### Your Expertise - **5+ years** of experience in Security Operations, Incident Response, Corporate Security, Detection & Response, Security Engineering, or a related discipline. - Strong hands-on experience investigating security incidents and suspicious activity. - Experience with **identity, endpoint, SaaS, email**, and security-monitoring telemetry. - Strong understanding of common attacker tactics, techniques, and procedures. - Experience with **SIEM, EDR, identity, and enterprise SaaS security** technologies. - Ability to independently scope investigations, gather evidence, assess risk, and determine next steps. - Experience with **vendor security reviews,
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