Senior-Level ServiceNow Developer
Accenturefederalservices · Washington, DC
About this role
**Senior-Level ServiceNow Developer** **About the Role** Join Accenture Federal Services as a Senior ServiceNow Developer supporting the Office of the CIO. You'll be a technical leader architecting, designing, and delivering advanced, secure ITSM applications and workflows on the ServiceNow platform. **Key Responsibilities** • Lead architectural design, development, and implementation of custom applications and complex workflows • Develop advanced Script Includes, Business Rules, UI Actions, and establish team standards • Champion AI-assisted development practices and leverage LLMs for high-quality code • Architect ServiceNow Now Assist features, including generative AI Virtual Agent conversations • Lead integration of external AI/ML APIs into ServiceNow via Integration Hub • Define prompt engineering strategies for secure AI responses • Mentor mid-level and junior developers and conduct code reviews • Design and implement automated testing strategies using ServiceNow ATF • Serve as escalation point for complex platform and integration issues • Stay current with ServiceNow platform releases and AI/ML landscape changes **Required Qualifications** • 7+ years professional software development experience • 5+ years hands-on ServiceNow platform development • Expert-level JavaScript and ServiceNow scripting APIs proficiency • ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) • Proven experience with AI coding assistants • Deep understanding of AI/ML concepts applicable to ServiceNow • Experience mentoring developers and leading technical projects • Ability to architect solutions from complex functional requirements **Compensation & Benefits** Pay Range (select locations): $91,300 – $184,900 USD Accenture Federal Services is a Glassdoor Top 100 Best Place to Work offering competitive benefits, certifications, and industry training. **Equal Opportunity Employer** Accenture Federal Services is committed to creating an inclusive workplace and is an Equal Employment Opportunity employer.
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