Vice President, Product Management, Managed AI
Crusoe · San Francisco, CA - US
About this role
## About Crusoe Crusoe is on a mission to accelerate the abundance of energy and intelligence. As a vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack—from electrons to tokens—to power the world’s most ambitious AI workloads. When you join Crusoe, you join a team building the future, faster—solving the AI compute bottleneck with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. --- ## About the Role Crusoe’s **Managed AI Services** portfolio launched in late 2025 and is scaling fast, with **triple-digit $M ARR commitments** already secured. The portfolio spans: - **Managed Inference** (Serverless, Self-Deployed, and Tailored Deployment) - **Serverless Fine Tuning** - **Serverless Reinforcement Learning** and **Agent Sandbox (GA)** landing in **H2 2026** As **VP of Product Management (Managed AI)**, you will own the vision, strategy, execution, and roadmap for this business, reporting to the **SVP of Product Management** and partnering directly with the **VP Engineering for Managed AI Services**. You’ll lead the portfolio as a business and through strong cross-functional partnerships, anchored in the rise of open models and Crusoe’s vertically integrated cloud strategy from electrons to tokens. --- ## What You’ll Be Working On - Define the long-term vision, strategy, and roadmap for the Managed AI Services portfolio, aligned to customer needs, company goals, market trends, and GTM strategy - Build, lead, and mentor a team of product managers, owning performance and development - Partner with engineering, technical program management, product partnerships, marketing, customer success, and sales to define requirements, prioritize features, and drive the lifecycle from concept through launch and adoption at scale - Own business metrics for the portfolio, including usage, reliability and production KPIs, pipeline, revenue, gross margin, and customer satisfaction—using data to drive decisions - Shape go-to-market with sales, marketing, and customer success (positioning, messaging, pricing, routes-to-market, and partnerships) - Build relationships with key customers and ecosystem/GTM partners, translating feedback into product improvements; work alongside the Director of Product Partnerships on partnership and M&A opportunities - Track the Managed AI competitive landscape and emerging technologies to inform strategy and surface new opportunities - Proactively identify and resolve technical and commercial risks, infrastructure bottlenecks, and scaling challenges; manage product budgets and resources against business goals --- ## What You’ll Bring to the Team - Proven product management track record with **AI/ML services**, including experience building and scaling AI managed services from scratch - First-hand experience with AI managed services such as **inference, tuning, reinforcement learning, and agent sandboxes**, plus observability and evaluation practices - Strong understanding of cloud infrastructure technologies and trends (ideally experience building planet-scale cloud products at a hyperscaler, neocloud, or specialized inference provider) - Experience managing and launching technical products and features for AI-native, digital-native, and enterprise customers - Proven experience building, leading, and mentoring product management teams - Strategic leadership: set clear vision, make inform
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