Senior Cloud Infrastructure Engineer
ITHAKA · Remote within the Continental United States
About this role
**Senior Cloud Infrastructure Engineer (Technology Enabling Services)** ITHAKA’s mission is to expand access to knowledge and education around the world. Our services—**JSTOR**, **Portico**, and **Ithaka S+R**—enable people everywhere to learn, grow, and overcome barriers to education. ## The Role ITHAKA is seeking a **Senior Cloud Infrastructure Engineer** to advance how software is built, delivered, and experienced across the product engineering organization. This role reports to the **Associate Director, Product Engineering** as a member of the **Technology Enabling Services** team. In this role, you’ll combine **cloud infrastructure operations**, **DevOps practices**, and **platform engineering principles** with a strong emphasis on **developer experience**, **usability**, and **operational excellence**. You will design, build, and operate internal- and external-facing infrastructure and tools/services that empower engineering teams to deliver high-quality software faster and more safely— including hands-on development of cloud infrastructure provisioning and management workflows. ## Responsibilities - Build and integrate **networking, security, logging, and application orchestration** systems supporting products serving millions of users globally. - Design **identity and access management** solutions that enable secure operations with low operational overhead. - Partner with the Technology Enabling Services team to create **safe, reliable self-service** offerings for resource provisioning and access requests. - Provision infrastructure economically and build **visibility and tooling** so other engineers can do the same. - Own **reliability and resiliency** outcomes for core infrastructure. - Turn recurring support requests into **reusable capabilities**. ## Experience and Skills ### Core requirements - **5+ years** as a platform or infrastructure engineer delivering large-scale systems. - Ability to communicate clearly in writing and verbally, tailoring detail for audiences ranging from technical teams to business leaders. - Demonstrated **product thinking** and **systems thinking**. - Ability to self-direct near-term work and help develop long-term strategy. - Ability to drive the cadence and coordination of regular system upgrades with minimal interruption. - Proven experience building cloud infrastructure on a major IaaS provider (**AWS strongly preferred**). - Proven experience managing configuration and performance of a content delivery/edge network solution (e.g., **Fastly, Cloudflare, Amazon CloudFront**). - Proven experience using **infrastructure-as-code** (Terraform strongly preferred). - Proven experience operating an orchestration platform with containerized applications and ephemeral/scheduled workloads (**Kubernetes a plus**). - Practical experience with an imperative programming language such as **Python or Go**. - Experience with metric/log/tracing infrastructure (e.g., **OpenTelemetry or Grafana a plus**). - Familiarity with cloud security solutions such as **web application firewalls**. ### Preferred experience - Experience delivering **multi-region, multi-account, or multi-cloud** environments for failover/performance. - Experience contributing to or operating **internal developer platforms**, enablement tooling, or shared services. - Experience authoring **CI/CD pipelines** (GitLab CI/CD a plus). - Experience developing **Terraform modules** for consumers to streamline provisioning. ## Compensation & Ben
Listing freshness
CronJobs last confirmed this listing 18h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.