Security Analyst I, Trust and Safety
Box · Redwood City, CA
About this role
**Security Analyst I — Trust and Safety (Box)** **About Box** Box (NYSE: BOX) is the leader in Intelligent Content Management. Our platform helps organizations manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. **Why Box needs you** Security Analysts on the Trust and Safety team protect Box, its platform, and customers from abuse, fraud, and malicious actors. This role blends security investigations with data analysis—tracking threat actor campaigns, tuning ML/AI detection models, and improving defenses while maintaining a seamless customer experience. **What you’ll do** - Identify, investigate, and track threat actor campaigns across Box’s platform - Use analytical tools and techniques to distinguish malicious activity from legitimate customer behavior at scale - Partner with Trust and Safety Software Engineers to tune ML/AI detection models by monitoring campaign evolution and analyzing false positives/false negatives - Respond to complex customer security escalations and drive cross-functional resolution - Collaborate with product, engineering, and security teams to design and implement detection and response strategies - Develop and iterate on analytical methods to uncover hidden patterns and adapt to evolving threat behavior **Who you are** - 1–3+ years of professional experience at the intersection of security and data analysis - Strong fundamentals in query languages and data platforms (e.g., SQL, Splunk) - Strong communication and reporting skills; ability to influence product decisions with clear, well-structured findings - Intellectual curiosity to understand Box’s product risk landscape and devise approaches to identify and mitigate threats - Bachelor’s degree in a relevant field, or equivalent practical experience - Python/scripting experience is a plus - Customer-first mindset—balancing security rigor with a great user experience **Work model** Boxers are expected to work from their assigned office a minimum of **3 days per week** (your recruiter will share more during the hiring process). **Equal Opportunity** Box is an equal opportunity employer and values diversity. Reasonable accommodations are available for applicants with disabilities. **Location / Pay Transparency** - **Chicago Pay Range:** $92,000 — $95,000 USD - **Redwood City Pay Range:** $92,000 — $95,000 USD *#LI-Hybrid*
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