Technical Program Manager, Public Sector (Dayton, OH)
Scale AI · Dayton, OH
About this role
## Technical Program Manager, Public Sector (Dayton, OH) Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring a **Technical Program Manager (TPM)** to lead and coordinate delivery of **agentic workflows** for a **national security customer**. On our public sector delivery team, you’ll own or support a customer account plan, triage customer technical issues, use data and analytics to align internal resources around Scale’s hardest problems, and drive workflows that underpin the reliability of solutions that add direct value to our Public Sector customers. ### What you’ll do - Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers - Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions - Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space - Transition AI/ML technologies and processes into working Public Sector products/solutions even when requirements are undefined or ambiguous - Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in computer vision and generative AI - Lead a cross-functional team to exceed the customer’s AI/ML objectives - Manage the long-term health of the customer base by identifying and preempting areas of risk or concern - Strategically identify ways to make customer success repeatable and solve issues for future customers - Address engineering problems alongside product development teams ### Must haves - **Active TS/SCI clearance** - **3+ years** of experience succeeding in stakeholder management or a customer-facing role - Technical background (education or professional experience with computer science, statistics, or engineering) - Deep understanding of **generative AI / ML fundamentals** (e.g., **RAG, evals, agent orchestration**) - Track record of structured, analytics-driven problem-solving - Excellent verbal and written communication skills - Ability to work at a cleared facility in the greater Boston area **3+ days/week** and willingness to travel **at least 25%** of the time (with occasional surge periods of 50%) ### Nice to haves - Aerospace manufacturing familiarity, including: - Hands-on exposure to CAD product lifecycle management ecosystems, configuration management practices, engineering drawing standards, and digital twin concepts - Prior experience on legacy aircraft sustainment or maintenance, repair, and overhaul programs ### Compensation (Pay Transparency) For the **Dayton, OH** location, the base salary range for this full-time position is: - **$138,400 — $208,000 USD** Compensation packages at Scale for eligible roles include base salary, equity, and benefits. ### Please note - Our policy requires a **90-day waiting period** before reconsidering candidates for the same role. ### About Scale At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. We provide high-quality data and full-stack technologies that power leading models, helping enterprises
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