Senior AI Engineer, Voice Platform
ClickUp · USA
About this role
## Senior AI Engineer, Voice Platform ### About ClickUp At ClickUp, we’re building the future of work: the first truly converged AI workspace that unifies tasks, docs, chat, calendar, and enterprise search—supercharged by context-driven AI. We’re an AI-native company, and every team member is expected to leverage AI daily. ### Role Overview You’ll own and evolve the AI systems behind ClickUp’s voice platform, including: - Real-time streaming transcription - Intelligent reformatting - Context-aware mention detection - Voice-to-action pipelines This is a high-impact, hands-on role where you’ll push the boundaries of what voice interfaces can do inside a productivity tool used by millions. ### Key Responsibilities - Design, build, and optimize real-time speech-to-text pipelines (streaming ASR, VAD, audio processing) - Improve transcription accuracy through context injection (user names, teams, custom vocabulary, language detection) - Develop and maintain LLM-powered post-processing (grammar correction, filler removal, mention resolution, formatting) - Build voice-to-action systems that parse natural language into structured workspace commands - Evaluate, benchmark, and integrate ASR models (e.g., Whisper, AssemblyAI, Fireworks) for cost, latency, and accuracy - Collaborate with product and platform teams to ship voice features across MAX Desktop, Mobile, Web, and Browser Extension - Explore multimodal AI capabilities (screen + voice + text) for next-gen assistant experiences ### Equal Opportunity Employer ClickUp is an Equal Opportunity Employer and provides consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. ### Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. For details, review the Global Candidate Privacy Notice (and the Philippine Data Privacy Notice for Philippine applicants). ### Visa Sponsorship ClickUp is unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed and depends on business needs. ### Fraud Alert ClickUp Talent Acquisition will only initiate contact via an **@clickup.com** email or the official careers portal on **clickup.com**. We will never request fees, payments, or sensitive personal information. If you receive an offer outside these channels, disregard it and report it to **support@clickup.com**. ### AI Processing Notice ClickUp may use AI/ML technologies to help review and screen candidates’ applications against role-related criteria. These tools support, but do not replace, human decision-making. For questions or accommodations, contact **AskPeople@ClickUp.com**.
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