GTM Systems Administrator
Alloy · New York City
About this role
## Alloy — GTM Systems Administrator Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world’s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth. ### About the team Revenue Operations (RevOps) keeps Alloy’s go-to-market engine running. Inside RevOps, the GTM Systems team owns Salesforce and the surrounding stack that Sales, Marketing, Customer Success, Finance, and Product depend on every day. As Alloy grows past 900 financial institutions and fintechs, the systems layer turns that growth into clean pipeline, accurate forecasts, and fast decisions. This role sits at the center of that work and reports to the Senior Manager, GTM Systems. Alloy operates in a hybrid-work environment, with local employees onsite three days a week. --- ## What you’ll be doing You’ll own the day-to-day configuration, reliability, and user experience of Alloy’s Salesforce instance (the system of record for the entire go-to-market org). Within 3–6 months, you’ll be the go-to owner of user support, data quality, and declarative build work that keeps the GTM stack running. - Own day-to-day Salesforce administration across Sales, Marketing, and Customer Success clouds (objects, fields, page layouts, record types, permission sets, and user provisioning) - Build and maintain declarative automation (Flows, validation rules, approval processes) as GTM processes evolve - Own data quality end to end in Salesforce, including deduplication, validation rules, and routine hygiene audits - Act as first line of support for Sales, Marketing, and Customer Success users (triage tickets, fix configuration issues, and escalate deeper platform needs) - Administer adjacent GTM tools such as Gong and Apollo.io (configuration, user access, troubleshooting) - Partner with the Senior Manager, GTM Systems and the wider RevOps team on the Salesforce roadmap and on territory, quota, and forecasting configuration changes - Run release management: test in sandbox, coordinate deployments, document field-level and process changes, and communicate updates to end users --- ## Who we’re looking for **Must-haves** - 5+ years as a hands-on Salesforce Administrator (ideally in a B2B SaaS environment) - Deep declarative Salesforce skills across Flows, validation rules, permission sets, and page layouts—proven ability to build automation without code - Experience owning data quality end to end (dedupe, validation, hygiene processes) - Strong customer-service instincts and clear communication with non-technical users - High attention to detail and a habit of documenting configuration changes for maintainability - Ability to manage multiple support requests and projects in parallel; open to admin work on other GTM tools as needed **Nice-to-haves** - Salesforce Administrator or Advanced Administrator certification - Experience with change management and release processes (sandboxes and tools like Gearset or Copado) - Hands-on admin experience with Gong, Apollo.io, or similar GTM tools - Experience in fintech, financial services, or another highly regulated industry --- ## Compensation & Benefits - **Anticipated base salary range:** **$127,000–$149,000** (may vary by experience, skills, and geography) - Eligible for equity awards (stock options/ISOs) and a competiti
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