Systems Integration Manager | Consumer Devices
OpenAI · San Francisco
About this role
## Systems Integration Manager | Consumer Devices ### About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators to create useful, intuitive, and responsible technology. The Systems Integration team is critical in this mission—turning complex hardware-software development into reliable product signals. We build shared infrastructure, tooling, and lab environments so teams can test quickly, understand failures, and ship with confidence. ### About the Role As a **Systems Integration Manager**, you will lead the team responsible for **device validation infrastructure**, **test automation**, **developer tooling**, and **lab operations**. This is a **player-coach** leadership role: you’ll set technical and operational direction, build and develop a team, and stay close to the architecture and hardest systems problems. You’ll partner with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure test environments and quality signals scale with the product. This role is based in **San Francisco, CA**. We use a **hybrid work model** (four days in the office per week) and offer **relocation assistance**. ### In This Role, You Will - **Lead and grow the team:** Hire, manage, mentor, and develop engineers and lab operations staff for test infrastructure, automation, device labs, and release validation. - **Own validation strategy and release quality:** Define systems, processes, release criteria, metrics, and escalation mechanisms across software, firmware, and hardware; improve test reliability, failure triage, and regression management. - **Build scalable test infrastructure:** Guide development of stable testing platforms, automated frameworks, hardware-in-the-loop systems, device orchestration, diagnostics, and developer tooling—while balancing dedicated rigs for specialized needs. - **Scale lab and fleet operations:** Ensure device fleets, test rigs, lab infrastructure, provisioning, maintenance, and capacity remain reliable and ready; develop processes, documentation, ownership models, and vendor partnerships. - **Set priorities and roadmap:** Balance near-term release needs with longer-term investments in infrastructure, automation, scalability, and operational efficiency. - **Partner across teams:** Collaborate with hardware, embedded systems, QA, reliability, and release teams to improve testability and resolve cross-functional quality issues. - **Own and communicate product quality:** Aggregate metrics and test reports into clear quality messaging and advise on launch readiness. ### Minimum Qualifications - Experience leading engineering teams responsible for systems integration, test infrastructure, developer tooling, device quality, or hardware-software validation. - Strong technical background in software engineering, embedded systems, test automation, or systems engineering. - Extensive background in consumer hardware products and experience validating software, firmware, and physical devices together. ### You Might Thrive If You - Have operated or scaled automated testing and hardware-in-the-loop environments. - Use data and quality signals to make release decisions and prioritize engineering investments.
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