Sr. Software Engineer, Customer Experience Engineering
Snowflake · US-CA-Menlo Park
About this role
**Sr. Software Engineer, Customer Experience Engineering** **About the Role:** Join Snowflake's Customer Experience Engineering Team to build intelligent data applications that help customers resolve technical issues and maximize their use of Snowflake. You'll develop features that reduce friction points and provide diagnostic insights across our product stack. **Key Responsibilities:** - Lead projects spanning Java and Python services in Kubernetes and Snowpark Container Services - Collaborate cross-functionally with product management and design teams - Deliver coordinated features with partner teams - Contribute to product vision and team planning - Debug, instrument, and implement solutions for complex problems - Mentor junior team members **Required Qualifications:** - B.S. or M.S. in CS, MIS, or equivalent - 6+ years hands-on software engineering experience - Deep understanding of modern application architecture, API design, performance, and scale - Expertise in Python, Java, Scala, or GoLang - Strong software engineering practices (testing, code reviews, documentation) - Excellent debugging and troubleshooting skills in cloud environments - Demonstrated technical leadership experience - Strong verbal and written communication skills **About Snowflake:** Snowflake is powering the era of the agentic enterprise. We're looking for AI-native thinkers who thrive in dynamic environments and approach problems with curiosity and an experimental mindset. For salary and benefits information, visit careers.snowflake.com
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