Staff Software Engineer - AI & Intelligent Tooling
Plaid · San Francisco HQ
About this role
**Staff Software Engineer - AI & Intelligent Tooling** **About Plaid** Plaid powers the tools millions of people rely on to live a healthier financial life, working with thousands of companies like Venmo, SoFi, Fortune 500 companies, and major banks. Founded in 2013, headquartered in San Francisco with offices across North America and Europe. **Team** The Intelligent Tooling team is being built from the ground up to establish technical foundations, operating models, and internal platforms that embed AI deeply into Plaid's coding tools, systems, and software development lifecycle. **Role** As a Staff Software Engineer, you'll build and operate internal systems that directly impact how engineers across Plaid work. This is a hands-on role with significant ownership, measured by adoption, reliability, and developer experience improvements. **Key Responsibilities** • Design, build, and operate internal tools and services for Plaid engineers • Integrate AI-powered tools and workflows into core engineering processes • Improve reliability, usability, and performance of internal platforms • Own systems end-to-end, including production support and iteration • Collaborate with teammates and stakeholders on high-impact solutions • Set technical direction and mentor other engineers **Required Qualifications** • 8+ years of professional software engineering experience • Experience building developer tooling, internal platforms, or infrastructure • Exposure to AI systems, automation, or agentic workflows; hands-on experience with AI-powered developer tools • Strong problem-solving and collaboration skills with track record of setting technical direction • Strong interest in leveraging AI to improve developer productivity **Nice-to-Haves** • Familiarity with CI/CD, cloud infrastructure, or observability tooling **Benefits & Compensation** Comprehensive benefits including medical, dental, vision, and 401(k). Equity and/or commission dependent on position. Pay based on scope, experience, skillset, and location. **Equal Opportunity** Plaid is an equal opportunity employer committed to diversity and reasonable accommodations for candidates with disabilities.
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