Director, IT
Harvey · New York
About this role
## Director, IT — Harvey ### About Harvey At Harvey, we’re transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise. We’re scaling fast, defining a new category in real time, and building a generational company at a true inflection point. We move quickly, take ownership, and stay close to our customers—guided by three values: **Decisiveness, Simplicity, and Job’s Not Finished**. ### Role Overview Harvey is hiring a **Director of IT** to own **IT Operations** and **Systems & Network Engineering** end to end, including: - Help desk and **endpoint experience** for every employee - **Identity and collaboration** stack (security-first) - **Network and infrastructure** powering offices worldwide - **A/V, live production, and event technology** for all-hands and internal broadcasts You’ll lead a team of managers and senior engineers, set technical and operational strategy, and partner closely with **Security, Engineering, People Ops, and Workplace** as we grow. ### What You’ll Do - Own the strategy and day-to-day execution for **IT Operations** and **Systems & Network Engineering** (end-user support, endpoint management, identity/collaboration, and network infrastructure). - Own Harvey’s **A/V, conference room, and live production** technology—leading the Manager, Media Productions and partnering with Comms and Workplace on all-hands, executive broadcasts, and live events. - Lead, coach, and grow a team of managers and senior engineers; stand up new IT infrastructure engineering roles as the function scales. - Set and maintain **global IT service-level standards** (response times, uptime, and high-quality employee experience across regions). - Drive the technical roadmap for **systems and network architecture**, including identity lifecycle, **SCIM/SAML/SSO**, **zero-trust network design**, and high-availability infrastructure for new and existing offices. - Partner with **Security** to ensure systems and processes meet Harvey’s bar (e.g., **SOC 2**, encryption at rest/in transit, and SSO/SCIM for anything touching employee data). - Own IT infrastructure delivery for **office buildouts and global expansion**, working with Workplace and vendors from design through go-live. - Manage the IT operations and infrastructure **budget**, vendor relationships, and procurement (in partnership with relevant stakeholders). *Note: The provided job description appears truncated near the end of the responsibilities list.*
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