Sr. Director, Product Management - Search & Discovery
Coupang · Mountain View, USA
About this role
## Sr. Director, Product Management — Search & Discovery We exist to wow our customers. Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. Coupang is one of the fastest-growing e-commerce companies in South Korea, known for being a dominant and reliable force in commerce. We’re proud to have the best of both worlds—startup culture with the resources of a large global public company. This fuels our growth and the speed at which we launch new services. We’re entrepreneurial, surrounded by opportunities to drive new initiatives and innovations, and we’re bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you’ll see yourself, your colleagues, your team, and the company grow every day. Join us to create an epic experience in an always-on, high-tech, hyper-connected world. --- ## Search and Discovery Product The Search and Discovery Product Team is responsible for creating a world-class search and discovery shopping experience—from “intent”-based shopping to delighting customers with serendipitous product discovery on every visit. We optimize the entire search customer journey, from query understanding and search relevance to personalized and category/mission-aware search and recommendation experiences. Search and Recommendations drive over **70%** of product discovery for our millions of daily customers—so the scale and impact of your work will be massive. --- ## About the Role With the latest advances in AI/ML, we have the opportunity to rethink the traditional search stack to deliver unique, high-quality experiences—experiences that were traditionally outside the realm of possibility. This Search Product Leader role is a hands-on position with the potential to build a team of Product Managers focused on the **Search ML stack**. ### Responsibilities - Define the vision, strategy, and roadmap to re-imagine our search and discovery stack, delivering unique customer experiences while directing day-to-day execution. - Hire and develop a high-performing team of Product Managers with deep expertise in ML-based systems (Search ML background is a definite plus). - Regularly review metrics and proactively seek new mechanisms for visibility into performance and optimization of the Search and Discovery product portfolio. - Collaborate and drive alignment with cross-functional partners (details continue in the original posting).
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